AT&T 3 manual System Administrator’s Responsibilities, System Security

System Administrator’s Responsibilities

In addition, a subscriber with a Call Answer Service mailbox can:

■Create and send messages. The subscriber can address a message to a specific mailbox number, choose the mailbox from a list of subscribers, or specify a pre-designated group of subscribers. For more information, see Personal Mailbox Administration.

The System Administrator can send a message to all subscribers. For more information, see Broadcast Messages.

■Listen to messages from callers.

—Reply to messages sent by subscribers with Call Answer Service mailboxes.

—Forward a received message to one or more subscribers with Call Answer Service mailboxes, with additional comments if desired.

For more information, see Personal Mailbox Administration.

■If the mailbox has Outcalling privileges, administer Outcalling from any on-site or remote touch-tone phone:

—Designate up to five phone numbers to be called when a message arrives in the mailbox.

—Specify the number of times the list of numbers is dialed.

—Specify the times when Outcalling takes place.

—Turn Outcalling On and Off.

System Administrator’s

Responsibilities

The mail system is set up to meet the needs of your business, based upon the information that you provide prior to installation. As System Administrator, you have two primary areas of responsibility after installation: system security and routine maintenance.

System Security

Toll fraud is the unauthorized use of your telecommunications system by third parties to make long-distance telephone calls. Under the law, you, the customer, are responsible for paying for part or all of those unauthorized calls. Thus the following information is of critical importance to you.

Criminals called hackers may attempt to gain unauthorized access to your communications system and your mail system. Hackers often attempt to trick a company’s employees into providing them with access to an outside line or an outside operator.

1-10Overview of System Services and Features