Greetings (System)

Action

You Hear...

Step 8 Choose an option:

[ 2 ] [ 3 ] to play back the greeting.

[ 2 ] [ 1 ] to re-record the greeting.

[ ] [ D ] ([ ] [ 3 ]) to delete the new greeting.

[ ] [ # ] to approve the greeting.

New greeting. Repeat Step 8.

A tone to record the greeting.

Return to Step 7.

“Deleted,” then the Voice Mail Greeting Menu. Return to Step 6.

(Monolingual Mode)

“Approved. This new greeting will be used,” then the System Greetings Menu. Procedure is complete.

(Bilingual Mode, primary language) “Approved. This new greeting will be used,” then the Voice Mail Greeting Menu. Repeat Steps 6 through 8 to record the greeting in the secondary language.

(Bilingual Mode, secondary language) “Approved. This new greeting will be used,” then the Voice Mail Greeting Menu. Procedure is complete.

Recording a Touch-Tone Gate Greeting

Before recording the Touch-Tone Gate Greeting, complete mail system Planning Form E.

 

Action

You Hear...

Step 1

Log in to the mail system as the System

Name, number of new messages and

 

Administrator.

old messages, Voice Mail Activity

 

 

Menu.

 

 

 

Step 2

Press [ 9 ] for System Administration.

Prompt to enter the System

 

 

Administration password + [ # ].

 

 

 

Step 3

Enter System Administration

Security message, then System

 

Password + [ # ].

Administration Menu.

 

 

 

Step 4

Press [ 7 ] for System Greetings.

System Greetings Menu.

 

 

 

Step 5

Press [ 3 ] for Automated Attendant

(Multiple Automated Attendant)

 

Touch-Tone Gate Greeting.

Prompt to enter the Automated

 

 

Attendant Number.

 

 

(Single Automated Attendant)

 

 

Automated Attendant Touch-Tone

 

 

Gate Greeting Menu. Go to Step 7.

5-58Greetings (System)

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AT&T 3 manual Recording a Touch-Tone Gate Greeting, Return to Step