Programming the Mail System

Use this procedure to specify whether the Touch-Tone Gate for an Automated Attendant is On or Off as specified on mail system Planning Form E. For more information, see Touch-Tone Gate in Chapter 5.

1.From the System Administration Menu, press [ 3 ] for Automated Attendant.

2.Multiple Automated Attendant only: Enter the Automated Attendant number.

3.Press [ 5 ] for Touch-Tone gate.

4.Press [ 9 ] for On or [ 6 ] for Off.

5.Multiple Automated Attendant only: If you need to change the Touch-Tone Gate setting for another Automated Attendant, press [ ] [ # ] and repeat from Step 2.

If you set the Touch-Tone Gate for any Automated Attendant to On, you also must record the Touch-Tone Gate Greetings, as described in the next section.

Recording System Greetings

System Greetings include the Touch-Tone Gate Greetings and the Voice Mail Greeting. Check mail system Planning Forms E and F to see if you need to change either greeting.

If you do NOT, skip to “Programming the Automated Attendant Menus” on page 3-26.

If you do, continue with the procedures in this section. For these procedures, you select the System Greetings option from the System Administration Menu. The System Greetings Menu plays. Figure 3-7shows the options available from the System Greetings Menu.

Mail System Initial Programming

3-23

Page 62
Image 62
AT&T 3 manual Recording System Greetings