AT&T 3 manual Recording Touch-Tone Gate Greetings, System Greetings Administration

Programming the Mail System

System

Administration

Extension 9

System

Greetings

Voice

Mail

Greeting

Touch-Tone

Gate

Greeting

Figure 3-7. System Greetings Administration

Recording Touch-Tone Gate Greetings

This procedure applies only if the Touch-Tone Gate is On. If the Touch-Tone Gate is Off, skip to “Recording a Voice Mail Greeting.”

Use this procedure to record the Day and Night greetings that callers hear when an Automated Attendant answers as specified on mail system Planning Form E. For more information, see Greetings (System) in Chapter 5.

1.From the System Administration Menu, press [ 7 ] for System Greetings.

2.Press [ 3 ] for Automated Attendant Touch-Tone Gate Greeting.

3.Multiple Automated Attendant only: Enter the Automated Attendant number.

4.Press [ 1 ] for Day or [ 2 ] for Night.

5.Press [ 1 ] to record. For better sound quality, be sure to use the handset rather than the speakerphone to record the greeting.

6.Record the greeting (up to two minutes), then press [ 1 ].

7.Press one of the following:

■[ ★ ] [ # ] to approve. Then go to Step 8.

■[ 2 ] [ 3 ] to play back. Then repeat Step 7.

■[ 2 ] [ 1 ] to re-record. Then repeat from Step 6.

3-24Mail System Initial Programming