AT&T 3 manual Programming Recording an Announcement

Announcements (Automated Attendant)

Programming

Recording an Announcement

Before recording an Announcement, complete mail system Planning Form K.

Include in the Announcement the information about how to access options ([ ★ ] [ 4 ],

[ ★ ] [ 7 ], [ ★ ] [ # ], [ 0 ], [ ★ ] [ T ] ([ ★ ] [ 8 ]), and [ ★ ] [ 1 ]) if callers can use these options. If the system is in bilingual mode, record the Announcement in both the primary and the secondary language.

	Action	You Hear...
Step 1	Log in to the mail system as the System	Name, number of new messages and
	Administrator.	old messages, Voice Mail Activity
		Menu.
Step 2	Press [ 9 ] for System Administration.	Prompt to enter the System
		Administration password + [ # ].
Step 3	Enter System Administration	Security message, then System
	Password + [ # ].	Administration Menu.
Step 4	Press [ 3 ] for Automated Attendant.	(Multiple Automated Attendant)
		Prompt to enter the Automated
		Attendant number.
		(Single Automated Attendant)
		Automated Attendant Service
		Administration Menu. Go to Step 6.
Step 5	(Multiple Automated Attendant Only)	Automated Attendant number, then
	Enter Automated Attendant Number.	Automated Attendant Service
		Administration Menu.
Step 6	Press [ 4 ] for Announcements.	Announcement Administration Menu.
Step 7	Press [ 7 ] to record an Announcement.	Prompt to enter the Announcement
		Number.
Step 8	Announcement number (1–99) + [ # ].	Prompt stating whether or not the
		Announcement exists, then asking
		whether you want to record the
		Announcement.

Step 9 Choose an option:

[ 9 ] for Yes to confirm that you want to record the Announcement.

(Announcement does not exist) Prompt to record at the tone.

(Announcement exists)

Prompt to record, or to use the current Announcement.

[ 6 ] for No to cancel the recording.

[ 2 ] to play the Announcement if it already exists.

Confirmation of cancellation, then the Announcement Administration Menu. Procedure is complete.

The Announcement. Repeat Step 9.

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