AT&T 3 manual Automated Attendant Line Assignments

Programming the Mail System

Automated Attendant Line Assignments

Figure 3-3 shows the options available from the Automated Attendant Menu.

System

Administration

Menu 9

Automated

Attendant

3

Automated

Attendant

Number

Line

Assignments

Review		Add	Delete
Assigned
		Line	Line
Lines
	1

Figure 3-3. Automated Attendant Line Assignments

This procedure applies only to a Multiple Automated Attendant system. Use it to assign the lines that should be answered by Automated Attendant 2 and 3 as specified on mail system Planning Form A. Lines to be answered by Automated Attendant 1 do not need to be assigned. (All lines identified on communications system Planning Form A in the VMS-AA column and not assigned to Automated Attendant 2 or 3 are assigned automatically to Automated Attendant 1.) For more information, see Line Assignments in Chapter 5.

1.From the System Administration Menu, press [ 3 ] for Automated Attendant.

2.Press Automated Attendant Number [ 2 ] or [ 3 ].

3.Press [ 6 ] for Line Assignments.

4.Press [ 2 ] to add a line.

5.Enter the line number + [ # ].

Mail System Initial Programming 3-13