Personal Mailbox Administration

Replying to a Message

After listening to a message, you may want to reply. You can record a response and send it. (To forward the message to another user without adding a response, see “Forwarding a Message” on page 5-141.)

Action

You Hear...

Step 1 Log in to Voice Mail.

Name, number of new messages and old messages, then the Voice Mail Activity Menu.

 

Step 2

Press [ 2

] to get messages..

Message header.

 

 

 

 

 

 

Step 3

Press [ 0

] to play the message.

The message.

Step 4 After the message plays, press [ 1 ] to respond to the message.

Prompt to reply or forward the message.

 

Step 5

Press [ 1 ] to reply.

Prompt to record your reply.

 

 

 

 

 

Step 6

Record your reply, then press [ 1 ].

Message Editing Menu.

 

 

 

 

 

Step 7

Choose an option:

 

 

 

Press [ ] [ # ] to approve and send your

“Approved,” then prompt to address

 

 

reply.

the message.

 

 

Press [ 2 ] [ 3 ] to play back your

Repeat Step 7.

 

 

response.

 

 

 

Press [ 2 ] [ 1 ] to re-record your

Return to Step 6.

 

 

response.

 

 

 

Press [ ] [ D ] ([ ] [ 3 ]) to delete your

Return to Step 5.

 

 

response.

 

 

Step 8

Choose an option to send the message:

 

 

 

Extension (or mailbox number) + [ # ].

Repeat Step 8 until finished.

 

 

[ ] [ 5 ] + Group List Number (1-99) +

Repeat Step 8 until finished.

 

 

[ # ].

 

 

 

[ ] [ A ] ([ ] [ 2 ]) for the Directory.

Prompt to enter the first four letters of

 

 

 

the person’s name.

 

 

[ ] [ # ] when finished addressing.

“Delivery scheduled,” then Voice Mail

 

 

 

Activity Menu. Procedure is complete.

5-140Personal Mailbox Administration

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AT&T 3 manual Replying to a Message, Repeat until finished