Index

overview, 5-146

Planning Form D, using, 5-146,5-148,A-11programming

Setting the Schedule Controller, 5-148setting options

Follow the Business Schedule, 5-146Follow the Switch mode, 5-146overriding with Close for Today, 5-147overriding with Temporarily Closed, 5-147

Script, recording Announcement, 5-6Submenu, 5-161

Security Alert, description of, vii Security responsibilities

choosing passwords, 1-13educating users, 1-13establishing a policy, 1-13limiting Outcalling, 1-11,1-12,1-14RMD, removing lines from, 1-11RMD, turning Off, 1-12

unused mailboxes, deleting, 1-12Security Violation Notification

description, 5-149

initial programming, 3-33

mail system, related features, 5-150overview, 5-149

Planning Form N, using, 5-149,5-151,A-24programming

Changing the Security Violation Notification, 5-151

purpose, 5-149settings

Mailbox Lock, 5-149

No Security Violation Notification (not recommended), 5-149

Warning Message, 5-149unlocking a locked mailbox

subscriber’s, 5-150

System Administrator’s, 5-150unsuccessful login attempts permitted

default number of, 5-150example, 5-150maximum number, 5-150maximum number per call, 5-150

Selector Code Action

Direct Extension Transfer (Action 5), 5-102,5-156Play a Submenu (Action 2), 5-101,5-156

Play an Announcement (Action 3), 5-101,5-156Prompted Transfer (Action 4), 5-101,5-156Selector Code Transfer (Action 1), 5-101,5-156

Selector Code Transfer (Selector Code Action 1), 5-101,5-156

Send All Calls, 5-90Service

Automated Attendant, 1-2,1-4Call Answer, 1-2,1-7

Voice Mail, 1-2,1-9Shortcuts, 1-15

Single/Multiple Automated Attendant communications system, related features, 5-152communications sytem, related feature

Group Call Distribution, 5-152Line Coverage Extension, 5-153VMS Hunt Delay, 5-152

VMS Hunt Schedule, 5-152description, 5-152

initial programming, 3-12

mail system, related features, 5-153overview, 5-152

Planning Form A, using, 5-152,5-154,A-4programming

Setting Single or Multiple Automated Attendants, 5-154

troubleshooting, 6-6usage example, 5-152

Site requirements, 2-3Speakerphone, not recommended for

entering touch-tones, 6-8programming, 1-15recording, 1-15,5-54

Submenus (Automated Attendant) bilingual mode, 5-157changing

effects on Main Menus, 5-157effects on other Submenus, 5-157tasks, 5-157

creating, 5-157,5-159deleting, 5-166description of, 5-156

Dial 0/Timeout Action (Automated Attendant), 5-155,5-158

initial programming of, 3-27

mail system, related features, 5-158maximum number of, 5-156

maximum number of choices on each, 5-156menu levels

maximum number permitted, 5-157maximum number recommended, 5-157

options

available, 5-157

maximum number permitted, 5-157maximum number recommended, 5-157

overview, 5-155planning, 5-157

Index IN-13

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Image 391
AT&T manual Index IN-13