Index

System Greetings. See Greetings (System) System Language. See Language

troubleshooting, 6-17System operation, verifying

Automated Attendant Service

Day Main Menu, 6-3

Fax Machines, 6-4Immediate Call Handling, 6-2Night Main Menu, 6-3Resume Regular Schedule, 6-4

Call Answer Service

VMS Extension Coverage, 6-4VMS Line Cover, 6-4

Voice Mail Service Greeting, 6-1

System parameters, programming Automated Attendant Line Assignments, 3-13Maximum Digit Length, 3-12

Single or Multiple Automated Attendant, 3-12system language, 3-12

System security options, initial programming Minimum Password Length, 3-33Security Violation Notification, 3-33

T

Telephone button programming, communications system

Do Not Disturb, 4-10,5-89VMS Cover, 4-10

Voice Mail Messages (VMMsgs), 4-11Voice Mailbox Transfer, 4-11

Temporarily Closed description, 5-23

Temporary Closure

overriding Schedule Controller with, 5-147programming, 5-27

Temporary Closure Greeting default greetings

bilingual mode, Touch-Tone Gate Off, 5-115,C-9

bilingual mode, Touch-Tone Gate On, 5-116,C-9

monolingual mode, Touch-Tone Gate Off, 5-115,C-8

monolingual mode, Touch-Tone Gate On, 5-115,C-8

Terms, meaning of, v, 1-1,GL-1Tips, 1-15

Toll fraud definition of, vii

mail system vulnerability, areas of, 1-10preventative measures

employee education, 1-13

fraud detection services, use of, 1-14

identity verification of service personnel, 1-11,1-13

National Service Assistance Center, use of, 1-14

Outcalling, restriction of, 1-11,1-12,1-14physical security for equipment and data, 1-12,1-14

RMD, removing lines from, 1-11RMD, turning Off, 1-12

trash disposal, secure, 1-11,1-12,1-14unused mailboxes, deleting, 1-12

Touch-Tone Gate description, 5-173factory setting, 5-173initial programming, 3-22

mail system, related features, 5-174overview, 5-173

Planning Form E, using, 5-173,A-12programming

Turning the Touch-Tone Gate On or Off, 5-175

rotary phone callers, effect on, 5-174set to Off

Dial 0/Timeout Action (Automated Attendant), 5-174

set to On

Dial 0/Timeout Action (Automated Attendant), 5-173

effect of, 5-173

greeting prompt requirement, bilingual, 5-174greeting prompt requirement, monolingual, 5-173

single or multiple Automated Attendants, with, 5-175

Touch-Tone Gate Greeting

bilingual mode example, 5-54,5-99bilingual mode, with system in, 5-54default greetings

bilingual mode, C-7monolingual mode, C-6

initial programming, 3-24

monolingual mode example, 5-54,5-99purpose, 5-54

when played, 5-98touch-tone receivers

number required, 2-3troubleshooting, 6-14

Touch-Tones, missed

Index lN-15

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Image 393
AT&T 3 manual Index lN-15