AT&T 3 manual Verifying System Operation, Verify Mail Service Greeting, Dealer

Verifying System Operation	6
and Troubleshooting

Verifying System Operation

The procedures in this section can be used to verify that the mail system is operating properly. If you have any problems, check the programming as described in Chapters 3 and 4. If you cannot resolve the problem, call for support: in the continental U.S., call the hotline at 1 800 628-2888; outside the continental U.S., call your Sales Representative or local Authorized

Dealer.

Voice Mail Service

To check for correct operation of Voice Mail Service, you should verify that the Voice Mail greeting plays when you call each extension that is connected to a port on the mail system.

Verify Mail Service Greeting

Make a call to each PARTNER MAIL extension by pressing [ Intercom ] and dialing the extension number. (PARTNER MAIL extensions are identified on communications system Planning Form B1.) You should hear the Voice Mail Service greeting.

NOTE:

If the mail system is in bilingual mode, you should hear the Voice Mail Greeting in the primary and the secondary languages.

Verifying System Operation and Troubleshooting 6-1