Greetings (System)

Related Mail System Features

A Touch-Tone Gate Greeting is used only if the Touch-Tone Gate is On.

The Day Touch-Tone Gate Greeting plays when the mail system is in Day mode, and the Night Touch-Tone Gate Greeting plays when the mail system is in Night mode. See Business Schedule and Temporarily Closed and Schedule Controller for more information.

If you use the Temporary Closing option of Business Schedule and Temporarily Closed, you can record and play a Temporary Closure Greeting in place of the regular Night Touch-Tone Gate Greeting.

If you use the Close for Today option of Open or Closed for Today, you can record and play a Temporary Closure Greeting in place of the regular Night Touch-Tone Gate Greeting.

Personal Greetings are personal messages recorded by the mailbox owner for Call Answer Service and Transfer-Only mailboxes. For more information, see

Greetings (Personal).

If you change the Language mode (bilingual or monolingual), you must re- record the Touch-Tone Gate Greeting. If you recorded a Voice Mail Greeting, you must also re-record it.

If you add an Automated Attendant and set its Touch-Tone Gate to On, you may want to record a Touch-Tone Gate Greeting for the new Automated Attendant(s). See Single/Multiple Automated Attendant.

Programming

Recording the Voice Mail Greeting

Before recording the Voice Mail Greeting, complete mail system Planning Form F.

 

Action

You Hear...

Step 1

Log in to the mail system as the System

Name, number of new messages and

 

Administrator.

old messages, Voice Mail Activity

 

 

Menu.

Step 2 Press [ 9 ] for System Administration.

Prompt to enter the System Administration password + [ # ].

Step 3

Enter System Administration

Security message, then System

 

Password + [ # ].

Administration Menu.

 

 

 

 

Step 4

Press [ 7

] for System Greetings.

System Greetings Menu.

 

 

 

 

Step 5

Press [ 1

] for Voice Mail Greeting.

Voice Mail Greeting Menu.

 

 

 

 

5-56Greetings (System)

Page 150
Image 150
AT&T 3 manual Programming Recording the Voice Mail Greeting, Greetings Personal