AT&T 3 manual Use 7 for the letter Q 9 for Letter Z

Personal Mailbox Administration

	Action	You Hear...
Step 4	After the message plays, press [ 1 ] to	Prompt to reply or forward the
	respond to the message.	message.
Step 5	Press [ 2 ] to forward.	Prompt to enter the extension or Group
		List number.
Step 6	Choose an option to send the message:
	Extension (or mailbox number) + [ # ].	Repeat Step 6 until finished.
	[ ★ ] [ 5 ] + Group List Number (1–99) +	Repeat Step 6 until finished.
	[ # ].
	[ ★ ] [ A ] ([ ★ ] [ 2 ]) for the Directory.	Prompt to enter the first four letters of
		the person’s name.
	[ ★ ] [ # ] when finished addressing.	“Delivery scheduled,” then Voice Mail
		Activity Menu. Procedure is complete.
Step 7	Enter the first four letters of the name.
	Example: To find the extension for
	John Conlin if subscribers are listed by
	last name, enter [ 2 ] [ 6 ] [ 6 ] [ 5 ] (CONL).
	If subscribers are listed by first name,
	enter [ 5 ] [ 6 ] [ 4 ] [ 6 ] (JOHN).
	Use [ 7 ] for the letter Q; [ 9 ] for the
	letter Z.
	One of the following actions occurs:	Announcement that a match was
	A match is made.	found, the extension number, then
		prompt for the next extension or Group
		List.
		Return to Step 6.
	The letters match more than one
	person.	Announcement of the number of
		matches found, then the matching
		names. Go to Step 8.
	No match is found.
		Announcement that no matches were
		found, then prompt for the next
		extension or Group List.
		Return to Step 6.
Step 8	Choose an option:
	Select the correct entry.	Extension number for future reference,
		then prompt for the next extension or
		Group List. Return to Step 6.
	If more than five matches are found,	Repeat Step 8.
	press [ # ] to hear more matching
	entries.

5-142Personal Mailbox Administration