AT&T 3 manual Group Mailbox Owner, See Dial Plan

Glossary

Group Mailbox Owner

The System Administrator can assign an Owner for each Group Mailbox that is a Call Answer Service mailbox. The message light on the Group Mailbox Owner’s telephone is turned on whenever a message is deposited in the Group Mailbox.

Guest Mailbox

A Call Answer Service mailbox (with Class of Service 5, 6, or 18) that is assigned to a visitor, guest, or employee who needs to receive messages but does not have a phone assigned.

I

Immediate Call Handling

Mode in which Automated Attendant Service serves as the primary call handler for incoming (external) calls. The communications system receptionist (or other extensions) serves as backup for the Automated Attendant.

Main Menu

A list programmed for an Automated Attendant from which the caller selects an option by entering the corresponding Selector Code. Based on pre- define associations between menu options and Selector Codes, the Automated Attendant transfers the call to a specific extension, Calling Group, Hunt Group, mailbox, Submenu, or Announcement. The System Administrator programs Day and Night Main Menus. See also Selector Code.

Monolingual mode

Mail system operation in which a single language is used for prompts, menus, and Announcements. The available languages are English, French, and Spanish. Contrast with Bilingual Mode.

Multiple Automated Attendant

A feature that allows the mail system to be set up with up to three Automated Attendants. Each Automated Attendant has its own Day and Night Main Menu and its own Touch-Tone Gate, Dial 0/Timeout Action, General Mailbox, and Schedule Controller.

L

Line Assignments

A feature used to assign the lines identified using Group Call Distribution (#206) Setting 1 that are to be answered by Automated Attendant 2 and Automated Attendant 3, when the mail system is configured for Multiple Automated Attendants. Lines not specifically assigned to Automated Attendant 2 or Automated Attendant 3 are answered by Automated Attendant 1.

Line ownership

Line ownership associates a mailbox with a line. It can be implemented using Group Call Distribution (#206) Setting 3 or Line Coverage Extension (#208). The mail system handles the call based on the type of mailbox that owns the line.

M

Mailbox

See Automated Attendant mailbox, Bulletin Board mailbox, Call Answer Service mailbox, General mailbox, Group Mailbox, Guest Mailbox, and Transfer-Only mailbox.

N

Numbering Plan

See Dial Plan.

O

Outcalling

A mail system feature that calls up to five outside or inside numbers, or pager/beepers, to inform a subscriber when a new message arrives in his or her mailbox. Subscribers administer their own Outcalling list, Outcalling Schedule, the number of times (cycles) the Outcalling list is dialed, and the minimum number of minutes to wait between Outcalling attempts. Subscribers also can turn Outcalling On or Off as required. This feature is available only if a subscriber’s mailbox has a Class of Service that permits its use.

Outcalling Cycles

The number of times the system dials the designated numbers in the Outcalling list when Outcalling is On and a new message is received in the subscriber’s mailbox.

Glossary GL-3