AT&T 3 manual Programming Day and Night Menus

Programming the Mail System

5.Enter the Submenu Number + [ # ].

6.Enter a Selector Code.

7.Enter the corresponding Action as follows:

Selector Code Transfer:

Play Submenu:

Play Announcement:

Prompted Transfer:

Direct Extension Transfer: or

[ 1 ] + extension number + [ # ].

[ 2 ] + Submenu number + [ # ].

[ 3 ] + Announcement number + [ # ].

[ 4 ].

[ 5 ].

[ ★ ] [ D ] ([ ★ ] [ 3 ]) to delete. When prompted, press [ 9 ] to approve or [ 6 ] to cancel the deletion.

8.Repeat Steps 6 and 7 until finished programming Selector Codes.

9.Press [ ★ ] [ # ].

10.Record the Submenu prompt (up to two minutes), then press [ 1 ]. For better sound quality, be sure to use the handset rather than the speakerphone to record the prompt.

11.Press one of the following:

■[ ★ ] [ # ] to approve. Then go to Step 12.

■[ 2 ] [ 3 ] to play back. Then repeat Step 11.

■[ 2 ] [ 1 ] to re-record. Then repeat from Step 10.

■[ ★ ] [ D ] ([ ★ ] [ 3 ]) to delete the new Submenu prompt.

1.Bilingual only: Repeat Steps 10 and 11 for the secondary language.

2.If you need to record another Submenu for this Automated Attendant, repeat from Step 4.

3.Multiple Automated Attendant only: If you need to create Submenus for another Automated Attendant, press [ ★ ] [ 7 ]. Then repeat from Step 2.

Programming Day and Night Menus

Use this procedure to program the Day and Night Main Menus that callers hear when an Automated Attendant answers a call. Main Menu information is specified on mail system Planning Forms G and H. Remember that, even if the Night Main Menu is identical to the Day Main Menu, you must program both menus. For more information, see Main Menus (Automated Attendant) in Chapter 5.

1.From the System Administration Menu, press [ 3 ] for Automated Attendant.

2.Multiple Automated Attendant only: Enter the Automated Attendant number.

3-28Mail System Initial Programming