AT&T 3 manual Fax Machines, VMS Extension Coverage, VMS Line Coverage

Verifying System Operation

Resume Regular Schedule

After verifying the Day Menu and/or Night Menu functions, return the mail system to its normal schedule by using the Resume Regular Schedule feature. (For instructions, see Open or Closed for Today in Chapter 5.)

Fax Machines

Use this procedure if Automated Attendant Service should automatically transfer fax calls to a Fax Extension.

1.Send a fax to one of the incoming lines assigned to Automated Attendant Service.

2.Verify that the fax is received by the proper fax machine.

3.If a Fax Message Receiver was programmed, check to see that its message light is On.

Call Answer Service

If Call Answer Service is used, perform the following procedure, as applicable.

VMS Extension Coverage

1.Press the Do Not Disturb button at the appropriate destination extensions to route your test calls quickly to Call Answer Service.

2.For extensions that do not have Automatic VMS Cover, turn on coverage by pressing the VMS Cover button at those extensions.

3.Call the first extension that has VMS coverage (either automatic or manual).

The mail system should answer the call and you should hear a greeting or prompt appropriate for the mailbox (Automated Attendant, Bulletin Board, or Call Answer Service) assigned to that extension.

4.Repeat this procedure for every extension that has coverage.

VMS Line Coverage

1.Call in on the first line that is programmed for VMS Line Cover. The mail system should answer after approximately four rings.

■If a Line Owner is assigned, you should hear a greeting or prompt appropriate for the Line Owner’s mailbox (Automated Attendant, Bulletin Board, or Call Answer Service).

■If no Line Owner is assigned, you should hear the greeting for Automated Attendant 1’s General Mailbox.

2.Repeat this procedure for every line that has VMS Line Cover.

6-4Verifying System Operation and Troubleshooting