AT&T 3 manual Considerations and Constraints, Related Communications System Features

Bulletin Board

Or a Bulletin Board message could list the homework assignments for a class at a school. In this case, the Dial 0 Destination might be the Automated Attendant Main Menu. For example:

“The homework assignment for March 15th is to read pages 61 through 84 in your Geography textbook and to answer questions 1 through 10 on page 78. There will be a quiz on Chapters 1 through 3 on Thursday. To hear this message again, press [ ★ ] [ 4 ] now. To get homework assignments for other classes, press [ 0 ]. If you are finished, please hang up.”

Considerations and Constraints

A Bulletin Board mailbox cannot be changed to a mailbox of another type by modifying the mailbox’s Class of Service. The Bulletin Board mailbox must be deleted and a new mailbox should be created. Similarly, the Class of Service of a non-Bulletin Board mailbox cannot be changed to that of a Bulletin Board mailbox. The old mailbox must be deleted and a new Bulletin Board mailbox should be created.

When a caller is listening to a Bulletin Board message, the mail port that the caller is using is not available for other calls. Therefore, you must take into account port usage when creating Bulletin Board mailboxes. If you want to have many Bulletin Board mailboxes, you may want to add more ports to the system. Contact your salesperson or authorized dealer.

Callers cannot leave a message in the Bulletin Board mailbox. Subscribers cannot send messages to a Bulletin Board mailbox.

Related Communications System Features

You can create a Bulletin Board mailbox for an unused extension within the dial plan (extensions 10–57 for a PARTNER II system or extensions 10–33 for a PARTNER Plus system, 71–74, 771–776) and assign a communications system Voice Mail Transfer button to the users’ phones so calls can be sent to the mailbox with one touch. Refer to communications system Planning Forms B1 and B2 to identify unused extensions.

Related Mail System Features

■In some cases, Announcements (Automated Attendant) may be more appropriate to your needs than Bulletin Board messages. See “Bulletin Boards and Announcements” on page 5-15 for a comparison.

■Callers can use the Directory to reach a Bulletin Board mailbox.

■If the system is in bilingual mode, the Bulletin Board message should be recorded in both the primary and the secondary language. If you change the Language mode (bilingual or monolingual), the Bulletin Board message may need to be re-recorded.

■If you want callers to be able to transfer to a Bulletin Board mailbox by entering the mailbox number (for example, [ ★ ] [ T ] ([ ★ ] [ 8 ]) transfer, or Direct ExtensionTransfer or Prompted Transfer from an Automated Attendant menu), the mailbox number must be within the Maximum Digit Length that you set.

Bulletin Board 5-17