AT&T 3 manual Deleting an Announcement, Announcement number 1-99 + #

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Announcements (Automated Attendant)

Deleting an Announcement

When you delete an Announcement, all Selector Codes that refer to the Announcement are automatically removed from all Main Menu and Submenu definitions. You must remember to update mail system Planning Forms I and J, and then re-record any Main Menu or Submenu prompts that are affected.

IMPORTANT:

If the system has multiple Automated Attendants, the Announcement is deleted from the menus of all Automated Attendants that contained the Announcement.

To delete an Announcement, use the following procedure:

Action

You Hear...

Step 1 Log in to the mail system as the System Administrator.

Name, number of new messages and old messages, Voice Mail Activity Menu.

Step 2 Press [ 9 ] for System Administration.

Prompt to enter the System Administration password + [ # ].

Step 3

Enter System Administration

Security message, then System

 

Password + [ # ].

Administration Menu.

 

 

 

Step 4

Press [ 3 ] for Automated Attendant.

(Multiple Automated Attendant)

 

 

Prompt to enter the Automated

 

 

Attendant number.

 

 

(Single Automated Attendant)

 

 

Automated Attendant Service

 

 

Administration Menu. Go to Step 6.

 

 

 

Step 5

(Multiple Automated Attendant Only)

Automated Attendant Service

 

Enter Automated Attendant Number.

Administration Menu.

 

 

 

Step 6

Press [ 4 ] for Announcements.

Announcement Administration Menu.

 

 

 

Step 7

Press [ ] [ D ] ([ ] [ 3 ]) to delete the

Prompt to enter the Announcement

 

Announcement.

number.

 

 

 

Step 8

Announcement number (1–99) + [ # ].

Prompt to confirm the deletion.

 

 

 

Step 9 Choose an option:

[ 9 ] for Yes to confirm that you want to delete the Announcement.

[ 6 ] for No to cancel the deletion.

“Announcement deleted,” then the Announcement Administration Menu. Procedure is complete.

“Deletion canceled,” then the Announcement Administration Menu. Procedure is complete.

[ 2 ] to play the Announcement.

Announcement, then prompt to confirm the deletion. Repeat Step 9.

Announcements (Automated Attendant) 5-9

Page 103
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AT&T 3 manual Deleting an Announcement, Announcement number 1-99 + #