AT&T 3 manual Form a Page 2 Description, Receptionist answers calls during business hours?

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Form A: System Configuration, Page 2

Form A: System Configuration, Page 2

Form A: System Configuration

 

PAGE

 

2 of 3

Required for PARTNER II System and PARTNER Plus System.

For additional instructions, see page 3.

9.System Settings. Write response on line for each item.

Receptionist answers calls during business hours? Write “Yes” or “No”______.

Number of Lines {#104}—By default, 2 lines per 206 module and 4 lines per 400 module

are assigned to each extension (or to pool 880 in PARTNER II Hybrid Mode). Write number if different from default______.

Transfer Return Rings {#105}—By default a transferred call rings 4 times before going to the transfer return extension. Write number (0-9, 0 = no return) if different from default______.

Outside Conference Denial {#109}—By default, a conference call can include 2 outside parties. Write “No” if 2 outside parties are not allowed______.

Call Coverage Rings {#116} (PARTNER II only)—By default a covered call rings 2 times

before going to the covering extention. Write number (1-9) if different from default_______.

VMS Cover Rings {#117}—By default, a call rings 3 times before going to the user's mailbox. Write number (1-9) if different from default______.

Ring on Transfer {#119}—By default, the caller hears ringing when the call is transferred. Write “NA” if music on hold or silence is desired______.

Toll Call Prefix {#402}—By default, 0 or 1 must be dialed before the area code for a long distance call. Write “No” if 0 or 1 is not required______.

System Password {#403}—By default, no password is programmed to override dialing restrictions and to turn Night Service on and off. Write 4 digits if password is desired __ __ __ __.

Music on Hold {#602}—By default, the Music Hold jack on the processor module is active. Write “No” if the jack is deactivated______.

10.Line Coverage. Complete items based on Line Coverage selection on Form A, Item B. DXD. (PARTNER II system only) If DXD is checked specify the following:

Direct Extension Dial delay {#112}—By default, a call rings 2 times before it is answered by the system. Write number (0-9) if different from default______. Direct Extension Dial Record/Playback (I 892)—message of up to 20 seconds that caller hears when call is answered with the Direct Extension Dial feature. Write message below and record from extension 10 or 11:

VMS-AA:If VMS-AA is checked, specify the following:

VMS Hunt Delay {#506}—By default, VMS answers calls after 2 rings. Write “Del” if calls ring 4 times before VMS answers______.

VMS Hunt Schedule {#507}—By default, VMS is on all the time. Check if Day only or Night only is desired:

Day only

Night only

ASA: (PARTNER II system only). If ASA is checked, specifiy the following:

Automatic System Answer Delay {#110}—By default, a call rings 2 times before it is answered by the system. Write number (0-9) if different from default ______.

Automatic System Answer Mode {#121}—By default, ASA calls are put on hold after the greeting plays. Check if calls should continue to ring or be disconnected:

Ring

Disconnect

ASA Record/Playback (I 891)—message of up to 10 seconds that caller hears when the call is answered by the Automatic System Answer feature. Write message below and record from extension 10 or 11:

Form A: Page 2 Description

Receptionist answers calls during business hours?

Release 3.1 and later communications systems ONLY

If “Yes” and Automated Attendant Service isimplemented using Group Call Distribution (#206) Setting 1 for Hunt Group 7, VMS Hunt Delay (#506) should be set to Delayed to allow the receptionist time to answer the phone before the Automated Attendant does. VMS Hunt Delay is described below.

Communications System Planning B-5

Page 345
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AT&T 3 manual Form a Page 2 Description, Receptionist answers calls during business hours?