AT&T 3 manual Programming Changing a Dial 0/Timeout Action, Menu. Go to Step

Dial 0/Timeout Action (Automated Attendant)

Each Automated Attendant has a Day and a Night Dial 0/Timeout Action. The default for the Day Dial 0/Timeout Action is Transfer to Call Answer Service Operator. The default for the Night Dial 0/Timeout Action is Record a Message in the General Mailbox.

Related Mail System Features

Changes to the Dial 0/Timeout Action may require adjustments to Announcements (Automated Attendant), Call Answer Service Operator, General Mailbox, Main Menus (Automated Attendant), and Submenus (Automated Attendant).

Programming

Changing a Dial 0/Timeout Action

Before changing the Dial 0/Timeout Action, update mail system Planning Form H.

This procedure must be followed to the end for the change to be made. If you do not hear the “Menu saved” prompt at the end of the procedure, the change will not be made.

Action You Hear...

Step 1 Log in to the mail system as the System Administrator.

Name, number of new messages and old messages, Voice Mail Activity Menu.

Step 2 Press [ 9 ] for System Administration.

Prompt to enter the System Administration password + [ # ].

Step 3	Enter System Administration	Security message, then System
	Password + [ # ].	Administration Menu.
Step 4	Press [ 3 ] for Automated Attendant.	(Multiple Automated Attendant)
		Prompt to enter the Automated
		Attendant Number.
		(Single Automated Attendant)
		Automated Attendant Administration
		Menu. Go to Step 6.
Step 5	(Multiple Automated Attendant Only)	Automated Attendant Administration
	Enter Automated Attendant Number.	Menu.
Step 6	Choose an option:	Menu Administration Menu.
	[ 1 ] for Day Menu.
	[ 2 ] for Night Menu.

Step 7 Press [ 6 ] to modify the Main Menu.

Prompt to enter a Selector Code.

Step 8 Press [ ★ ] [ # ] to indicate no changes to this menu’s Selector Codes.

The current Dial 0/Timeout Action, then the Timeout Action Menu.

Dial 0/Timeout Action (Automated Attendant) 5-33