Outcalling

Outcalling Cycles

This is the maximum number of times the mail system will call all the numbers in the Outcalling list for a new message (factory setting: 3 cycles, range: 1–9). If the subscriber does not log in or cancel Outcalling for that message within the programmed number of cycles, the mail system waits until a new message arrives for the mailbox before Outcalling again.

Outcalling Schedule

The Outcalling Schedule defines the hours when outcalls are made. The default setting is all hours (24 hours). Subscribers can specify a starting and stopping time for Outcalling, for example, 9 a.m.–5 p.m. or 7 p.m.–2 a.m. If a message is received outside these hours, an outcall will not be made for that message. Outcalling resumes for the next message received within the Outcalling hours.

Outcalls stop when the Outcalling Schedule stop time has been reached, even if the system has not called the numbers on the Outcalling list the number of times specified in Outcalling Cycles.

Considerations and Constraints

Outcalling is not done for Broadcast Messages.

When the mail system is very busy, an Outcalling port may not be available. This will delay the Outcalling attempt. If there is heavy usage of Outcalling on your mail system, a six-port system is strongly recommended.

Related Communications System Features

The mail system does not place restrictions on the Outcalling destinations programmed by subscribers. Outcalling destinations can be restricted only by assigning Outgoing Call Restriction (#401), Disallowed Phone Number Lists (#404), Disallowed List Assignments (#405), Allowed Phone Number Lists (#407), and Allowed List Assignments (#408) to the ports used for Outcalling: Port 2 on a two- port system, Port 4 on a four-port system, or Port 5 or 6 on a six-port system.

Related Mail System Features

For a subscriber to use Outcalling, the subscriber’s mailbox must have Class of Service 3, 4, or 6. See Mailbox for more information.

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AT&T 3 manual Outcalling Cycles, Outcalling Schedule