Single/Multiple Automated Attendant

On Release 4.0 or later communications systems, you can use Line Coverage Extension (#208) and an Automated Attendant Mailbox to provide Automated Attendant Service.

Programming

Setting Single or Multiple Automated

Attendants

Before changing the Single/Multiple Automated Attendant setting, update mail system Planning Form A:

Action

You Hear...

Step 1 Log in to the mail system as the System Administrator.

Name, number of new messages and old messages, Voice Mail Activity Menu.

Step 2 Press [ 9 ] for System Administration.

Prompt to enter the System Administration Password + [ # ].

Step 3

Enter System Administration

Security message, then System

 

Password + [ # ].

Administration Menu.

 

 

 

Step 4

Press [ 1 ] for System Parameters.

System Parameters Menu.

 

 

 

Step 5

Press [ 1 ] for Single/Multiple Automated

Current setting, then the Single/Multiple

 

Attendant.

Automated Attendant Menu.

 

 

 

Step 6

Choose an option:

 

 

[ 1 ] Single Automated Attendant.

Confirmation of Single Automated

 

 

Attendant operation, then the System

 

 

Parameters Menu.

 

 

Procedure is complete.

 

[ 2 ] Multiple Automated Attendant.

Confirmation of Multiple Automated

 

 

Attendant operation, then the System

 

 

Parameters Menu.

 

 

Procedure is complete.

 

 

 

5-154Single/Multiple Automated Attendant

Page 248
Image 248
AT&T 3 manual Programming Setting Single or Multiple Automated Attendants, Enter System Administration