AT&T 3 manual Line Ownership, At a Glance

Line Ownership

Line Ownership

At a Glance

System Administration Menu	[ 6 ] Line Ownership
	[ 2 ] Scan Line Ownership
	[ ★ ] [ D ] ([ ★ ] [ 3 ]) Deallocate Line Ownership
	[ 4	] Assign Line Ownership
	[ 6	] Modify Line Ownership
Programmable by	System Administrator
Factory Settings	None
Mail System Planning Form	M

Description

Line Ownership determines how the mail system handles calls that come into the mail system on lines for which Group Call Distribution (#206) Setting 3—VMS Line Cover was used to assign Voice Mail coverage:

■If the line was assigned a line owner, the call gets the treatment associated with the mailbox type of the owner.

—Call Answer Service Mailbox—the owner’s Personal Greeting (or default greeting, if a Personal Greeting was not recorded) is played to the caller.

—Automated Attendant Mailbox—the Automated Attendant’s Touch-Tone Gate Greeting or Main Menu (as appropriate) is played.

—Bulletin Board Mailbox—the Bulletin Board message is played.

■If the line was not assigned an owner, the call is transferred to the General Mailbox for Automated Attendant 1.

Only Call Answer Service mailboxes (including the General Mailboxes and the System Administrator’s Mailbox, if they are administered as Call Answer Service mailboxes), Bulletin Board mailboxes, and Automated Attendant mailboxes can be line owners. A Transfer-Only mailbox cannot be a line owner.

Using the Line Ownership Administration Menu, you can scan to see which lines are owned and by whom, assign owners to lines, modify Line Ownership, or deallocate Line Ownership.

Line Ownership 5-77