AT&T 3 manual GL-2Glossary

Glossary

D

Delayed Call Handling

Mode in which the communications system receptionist (or other extensions) is the principal handler for incoming (external) calls. The mail system serves as backup.

Dial plan

The extension assignments possible in the communications system. For PARTNER Plus systems, extensions 10–33, 71–74, and 771–776; for PARTNER II systems, extensions 10–57, 71–74, and 771–776.

Dial 0/Timeout Action

Automated Attendant feature that determines how a call is processed when a caller presses [ 0 ] (zero) or when a caller does not make a selection from the Main Menu or from a Submenu. With the Touch-Tone Gate On, this feature also determines how a call is processed if the caller does not respond within four seconds after the Touch-Tone Gate Greeting finishes playing. Calls can be transferred to the Call Answer Service Operator, the General Mailbox, or an extension, or they can be disconnected. This feature is programmed separately for day and night operation by the System Administrator.

Directory

Subscribers are listed in the Directory by either their last name or their first name. Callers and subscribers can use the Directory to transfer from within the mail system to a subscriber whose extension they do not know. In addition, subscribers can use the Directory to address messages to other subscribers.

E

Extension

Number that identifies an end-point within the communications system. A phone or other voice or data equipment typically is connected to the extension.

F

Factory setting

The setting that is in effect when the communications system or the mail system is shipped from the factory. Sometimes these settings are referred to as default settings.

Fax Message Receiver

The extension designated to receive notification that a fax has been transferred to the Fax Extension.

Fax tone

See CNG.

G

General Mailbox

A Call Answer Service mailbox where callers can leave messages if they are dialing from a rotary phone, or do not know the extension of the person they would like to contact. There is one General Mailbox for each Automated Attendant. See also General Mailbox Owner.

General Mailbox Owner

The extension whose message light is turned on whenever a message is placed in the General Mailbox.

Greeting

Initial message that plays to callers. See also Automated Attendant Touch-Tone Gate Greeting, Personal Greeting, Temporary Closure Greeting, and Voice Mail Greeting.

Group List

A list of mailboxes that is assigned a number (1– 99). Subscribers can record a single message and send it to all of the mailboxes on the list at the same time simply by using the Group List number. The System Administrator maintains Group Lists.

Group Mailbox

A mailbox that is assigned to a Hunt Group (extension 771-776) or Calling Group (extensions 71–74). A Group Mailbox can be any type mailbox (Call Answer, Automated Attendant, Bulletin Board, or Transfer-Only).

GL-2Glossary