Submenus (Automated Attendant)

Modifying a Submenu

The following procedure can be used to:

Add, change, or delete Selector Codes.

Change Selector Code Actions.

Record a Submenu prompt.

Before you change a Submenu, update mail system Planning Forms I and J.

 

 

Action

You Hear...

 

Step 1

Log in to the mail system as the System

Name, number of new messages and

 

 

Administrator.

old messages, Voice Mail Activity

 

 

 

Menu.

 

 

 

 

 

Step 2

Press [ 9 ] for System Administration.

Prompt to enter the System

 

 

 

Administration Password + [ # ].

 

 

 

 

 

Step 3

Enter System Administration

Security message, then System

 

 

Password + [ # ].

Administration Menu.

 

 

 

 

 

Step 4

Press [ 3 ] for Automated Attendant.

(Multiple Automated Attendant)

 

 

 

Prompt to enter the Automated

 

 

 

Attendant Number.

 

 

 

(Single Automated Attendant)

 

 

 

Automated Attendant Administration

 

 

 

Menu. Go to Step 6.

 

 

 

 

 

Step 5

(Multiple Automated Attendant Only)

Automated Attendant Administration

 

 

Enter Automated Attendant Number.

Menu.

 

 

 

 

 

Step 6

Press [ 3 ] for Submenus.

Submenu Administration Menu.

 

 

 

 

 

Step 7

Press [ 6 ] to modify the Submenu.

Prompt to enter a Submenu number.

 

 

 

 

 

Step 8

Submenu number + [ # ].

Prompt to enter a Selector Code.

Step 9 Choose an option:

Enter a Selector Code (1–9).

If the Selector Code is already assigned:

The Selector Code definition and a prompt to confirm that you want to modify it. Go to Step 10.

If the Selector Code is not already assigned:

Selector Code Menu. Go to Step 11.

Press [ ] [ # ] to quit Selector Code Assignment.

Prompt to record a Submenu prompt or to use the existing Submenu prompt. Go to Step 16.

Submenus (Automated Attendant) 5-163

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AT&T 3 manual Modifying a Submenu, If the Selector Code is already assigned