AT&T 3 manual Personal Operator, At a Glance

Personal Operator

Personal Operator

At a Glance

Voice Mail Activity Menu

Programmable by

Factory Setting Personal Operator

[ 4 ] Personal Operator

Operator’s No. + [ # ]: Add Personal Operator

[ 0 ] + [ # ]: Remove Personal Operator

Subscriber

No Personal Operator. (Calls are transferred to the Call Answer Service Operator).

Description

A Call Answer Service or Transfer-Only mailbox can have a Personal Operator to handle calls if a caller dials [ 0 ]:

■For Call Answer Service mailboxes, callers can dial [ 0 ] before, during, or after leaving a message.

■For Transfer-Only mailboxes, callers can dial [ 0 ] while the mailbox greeting is playing or up to four seconds after the greeting has finished playing.

A Personal Operator can be any extension that has a mailbox, or it can be a mailbox of the following types:

■Call Answer Service mailbox

■Transfer-Only mailbox

■Bulletin Board mailbox

■Automated Attendant mailbox

When a Personal Operator is not administered, a caller who dials [ 0 ] is transferred to the system’s Call Answer Service Operator.

The mailbox’s Personal Greeting should inform callers that they have the option of pressing [ 0 ].

Applications

A secretary’s extension is administered as a boss’ Personal Operator. The boss’ Personal Greeting says, “This is Pat. I am unavailable at the moment. You can leave a message after the beep, or press [ 0 ] to speak to my secretary.”

5-144Personal Operator