AT&T 3 manual See Primary language and Secondary language, See Subscriber

Glossary

System Administrator

The person who updates and maintains the mail system to meet the company’s requirements.

System Administration Password

A password used to access the menus needed to update and maintain the mail system.

System Language

See Primary language and Secondary language.

T

Temporary Closure Greeting

A greeting that callers can hear when a company closes for a holiday or unexpectedly because of inclement weather, emergency, or other reasons.

Toll Fraud

The unauthorized use of your telecommunications system by third parties to make long distance telephone calls. Under the law, you, the customer are responsible for paying for part or all of those unauthorized calls.

Touch-Tone Gate

A programmable feature that determines quickly whether a caller is dialing from a rotary phone. When the Touch-Tone Gate is On, callers who reach an Automated Attendant must press [ 1 ] for monolingual mode; [ 1 ] for the primary language or [ ★ ] [ 1 ] for the secondary language for bilingual mode before the Main Menu plays. If this is done, the mail system plays the Main Menu. If it is not done, the call is handled as specified by the Automated Attendant Dial 0/Timeout Action. If the Touch-Tone Gate is Off, callers who are calling from a rotary phone must listen to the entire Main Menu before their calls are handled according to the Dial 0/Timeout Action.

Touch-Tone Gate Greeting

See Automated Attendant Touch-Tone Gate Greeting.

Touch-tone receivers

Components in communications system modules that decode DTMF (dual-tone multifrequency) touch-tones. Touch-tone receivers are shared by the mail system and the communications system.

Transfer-Only Mailbox

A mailbox with Class of Service 20 that allows calls to be transferred to extensions that do not need Call Answer Service mailboxes. A Transfer-Only mailbox has no message storage space allotted to it. It can have a Personal Greeting, mailbox name, and Personal Operator.

Transfer Permitted

A characteristic defined by the mailbox’s Class of Service that determines whether or not transfer is permitted. If transfer is permitted, the mail system will transfer callers to the communications system extension associated with the mailbox. If transfer is not permitted, the mail system will send calls directly to the mailbox.

U

User

See Subscriber.

V

Voice Mail Greeting

The greeting that plays to subscribers who call Voice Mail.

Voice Mail Service

A mail system service that enables subscribers to send messages to other subscribers, retrieve their own messages, record their own greetings, create their own passwords, and program their own Personal Operator.

Glossary GL-5