AT&T 3 manual Modifying a Day or Night Main Menu, Change the Dial 0/Timeout Action

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Main Menus (Automated Attendant)

Modifying a Day or Night Main Menu

The following procedure can be used to:

Add, change, or delete Selector Codes.

Change Selector Code Actions.

Change the Dial 0/Timeout Action.

Record a Main Menu prompt.

Before you modify a Main Menu, update mail system Planning Forms G and H.

 

Action

You Hear...

Step 1

Log in to the mail system as the System

Name, number of new messages and

 

Administrator.

old messages, Voice Mail Activity

 

 

Menu.

 

 

 

Step 2

Press [ 9 ] for System Administration.

Prompt to enter the System

 

 

Administration Password + [ # ].

 

 

 

Step 3

Enter System Administration

Security message, then System

 

Password + [ # ].

Administration Menu.

 

 

 

Step 4

Press [ 3 ] for Automated Attendant.

(Multiple Automated Attendant)

 

 

Prompt to enter the Automated

 

 

Attendant Number.

 

 

(Single Automated Attendant)

 

 

Automated Attendant Administration

 

 

Menu. Go to Step 6.

 

 

 

Step 5

(Multiple Automated Attendant only)

Automated Attendant Administration

 

Enter Automated Attendant Number.

Menu.

 

 

 

Step 6

Choose an option:

 

 

[ 1 ] Day Menu

Menu Administration Menu.

 

[ 2 ] Night Menu

Menu Administration Menu.

 

 

 

Step 7

Press [ 6 ] to modify the Main Menu.

Prompt to enter a Selector Code.

Step 8 Choose an option:

Enter a Selector Code (1–9).

If the Selector Code is already assigned:

The Selector Code definition and a prompt to confirm that you want to modify it. Go to Step 9.

If the Selector Code is not already assigned:

Selector Code Menu. Go to Step 10.

Press [ ] [ # ] to quit Selector Code

Current Dial 0/Timeout Action, then the

Assignment.

Dial 0/Timeout Action Menu.

 

Go to Step 15.

Main Menus (Automated Attendant) 5-107

Page 201
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AT&T 3 Modifying a Day or Night Main Menu, Change the Dial 0/Timeout Action, If the Selector Code is already assigned