General Mailbox

 

 

Action

You Hear...

 

Step 4

Press [ 1 ] for System Parameters.

System Parameters Menu.

 

 

 

 

 

Step 5

Press [ 6 ] for General Mailbox.

(Multiple Automated Attendant)

 

 

 

Prompt to enter the Automated

 

 

 

Attendant Number.

 

 

 

(Single Automated Attendant)

 

 

 

Current General Mailbox Owner

 

 

 

extension, then prompt to enter the

 

 

 

new General Mailbox Owner

 

 

 

extension. Go to Step 7.

 

 

 

 

 

Step 6

(Multiple Automated Attendant Only)

Current General Mailbox Owner

 

 

Enter Automated Attendant Number.

extension, then prompt to enter the

 

 

 

new General Mailbox Owner extension.

 

 

Press [ ] [ # ] to quit.

 

 

 

 

 

 

Step 7

Enter General Mailbox Owner + [ # ].

(Single Automated Attendant)

 

 

 

Confirmation of the General Mailbox

 

 

 

Owner extension.

 

 

 

Procedure is complete.

 

 

 

(Multiple Automated Attendant)

 

 

 

Confirmation of the General Mailbox

 

 

 

Owner extension. Return to Step 6, if

 

 

 

desired.

 

 

 

 

Procedure

Forwarding a Message from the General Mailbox

Action

You Hear...

Step 1 Log in to Voice Mail using the General Mailbox number and password.

Name, number of new messages and old messages, then Voice Mail Activity Menu.

Step 2

Press [ 2 ] to get messages.

Message header.

 

 

 

Step 3

Press [ 0 ] to listen to the message and

The message.

 

determine who the message is for.

 

 

 

 

Step 4

After the message plays, press [ 1 ] to

Message Responding Menu.

 

respond to the message.

 

 

 

 

Step 5

Press [ 2 ] to forward the message.

Prompt to record at the tone.

 

 

 

Step 6

Record your comments, then press [ 1 ].

Message Editing Menu.

 

Example: “Pat, this is a message from

 

 

the General Mailbox.”

 

General Mailbox 5-45

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Image 139
AT&T 3 manual Procedure Forwarding a Message from the General Mailbox, Extension. Go to Step