Nortel Networks 2300 Series manual Exclusive Remedy

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Exclusive Remedy

Your sole remedy under the limited warranty described above is, at Nortel’s sole option and expense, the repair or replacement of the non-conforming Product or refund of the purchase price of the non-conforming Products. Nortel’s obligation under this limited warranty is subject to compliance with Nortel’s then-current Return Material Authorization (“RMA”) procedures. All replaced Products will become the property of Nortel. Exchange Products not returned to Nortel will be invoiced at full Product list prices. Replacement Products may be new, reconditioned or contain refurbished materials. In connection with any warranty services hereunder, Nortel may in its sole discretion modify the Product at no cost to you to improve its reliability or performance.

Warranty Claim Procedures

Should a Product fail to conform to the limited warranty during the applicable warranty period as described above, Nortel must be notified during the applicable warranty period in order to have any obligation under the limited warranty.

The End Customer or their designated reseller must obtain a Return Material Authorization number (RMA number) from Nortel for the non-conforming Product and the non-conforming Product must be returned to Nortel according to the then-current RMA procedures. The End Customer or their designated reseller is responsible to ensure that the shipments are insured, with the transportation charges prepaid and that the RMA number is clearly marked on the outside of the package. Nortel will not accept collect shipments or those returned without an RMA number clearly visible on the outside of the package.

Exclusions and Restrictions

Nortel shall not be responsible for any software, firmware, information or memory data contained in, stored on or integrated with any Product returned to Nortel pursuant to any warranty or repair.

Upon return of repaired or replaced Products by Nortel, the warranty with respect to such Products will continue for the remaining unexpired warranty or sixty (60) days, whichever is longer. Nortel may provide out-of-warranty repair for the Products at its then-prevailing repair rates.

The limited warranty for the Product does not apply if, in the judgment of Nortel, the Product fails due to damage from shipment, handling, storage, accident, abuse or misuse, or it has been used or maintained in a manner not conforming to Product manual instructions, has been modified in any way, or has had any Serial Number removed or defaced. Repair by anyone other than Nortel or an approved agent will void this warranty.

EXCEPT FOR ANY EXPRESS LIMITED WARRANTIES FROM Nortel SET FORTH ABOVE, THE PRODUCT IS PROVIDED “AS IS”, AND NORTEL AND ITS SUPPLIERS MAKE NO WARRANTY, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO PRODUCT OR ANY PART THEREOF, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THOSE ARISING FROM COURSE OF PERFORMANCE, DEALING, USAGE OR TRADE. NORTEL’S SUPPLIERS MAKE NO DIRECT WARRANTY OF ANY KIND TO END CUSTOMER FOR THE LICENSED MATERIALS. NEITHER Nortel NOR ANY OF ITS SUPPLIERS WARRANT THAT THE LICENSED MATERIALS OR ANY PART THEREOF WILL MEET END CUSTOMER'S REQUIREMENTS OR BE UNINTERRUPTED, OR ERROR-FREE, OR THAT ANY ERRORS IN THE PRODUCT WILL BE CORRECTED. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO END CUSTOMER. THIS LIMITED WARRANTY GIVES END CUSTOMER SPECIFIC LEGAL RIGHTS.

Nortel WLAN—Security Switch 2300 Series Command Line Reference