Diagnostics & Troubleshooting

Technical Support

If your having dial tone problems, enter the following commands:

trace tmc on

(let run for 2 or 3 minutes)

trace tmc off

 

trace eoc

on

(let run for 2 or 3 minutes)

trace eoc

off

 

show ds1 (for any problem DS1s)

status ds1 (for any problem DS1s)

After entering the above commands, turn off capture or logging to close the file.

Attach the capture or log file to your email. Please include a phone number where you can be reached, and the best time to call you. Also include a description of your problem and anything else you think might be needed or helpful.

15-56

August 2003

Access Navigator - Release 1.8

Page 398
Image 398
Carrier Access Access Navigator Trace tmc on, Let run for 2 or 3 minutes, Trace tmc off Trace eoc, Trace eoc Off