ADTRAN 1000R Series Pre-Sales Inquiries and Applications Support, Post-Sales Support

Command Reference Guide

Pre-Sales Inquiries and Applications Support

Your reseller should serve as the first point of contact for support. If additional pre-sales support is needed,

the ADTRAN Support website provides a variety of support services such as a searchable knowledge base,

latest product documentation, application briefs, case studie s, and a link to submit a question to an

Applications Engineer. All of this, and more, is available at:

When needed, further pre-sales assistance is available by calling our Applications Engineering

Department.

Your reseller should serve as the first point of contact for support. If additional support is needed, the

ADTRAN Support website provides a variety of support services such as a sea rchable knowledge base,

updated firmware releases, latest product documentation, service request ticket generation and

trouble-shooting tools. All of this, and more, is available at:

When needed, further post-sales assistance is available by calling our Technical Support Center. Please

have your unit serial number available when you call.

Installation and Maintenance Support

The ADTRAN Custom Extended Services (ACES) program of fers multiple types and levels of installation

and maintenance services which allow you to choose the kind of assistance you need. This support is

available at:

For questions, call the ACES Help Desk.

http://support.adtran.com

Applications Engineering (800) 615-1176

http://support.adtran.com

Technical Support (888) 4ADTRAN

International Technical Support 1-256-963-8716

http://www.adtran.com/aces

ACES Help Desk (888) 874-ACES (2237)