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Cisco Systems 12000/10700 V3.1.1 Troubleshooting and FAQs

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Cisco 12000/10700 v3.1.1 Router Manager User Guide

OL-4455-01

Troubleshooting and FAQs

The Troubleshooting and FAQs section details answers to some commonly asked questions or problems.

Note Cisco 12000/10720 Router Manager also provides a debugging support tools and utilities package to

assist in data gathering and problem analysis. Refer to the Cisco 12000/107 20 v3.1 .1 Instal lation and

Configuration Guide for m ore in for mat ion.

Table 21-1 lists the que stions and shows wher e you can find inform ation .

Administration

What Version is the Software?

How can I verify the softwa re versi o n?

Use <CEMF_ROOT>/cemf install - show. This will sho w the ve rsions of all the installed software.

Table 21-1 Commonly Aske d Questions

Administration

What Version is t he So ft ware?, page 2 1-1

What Dialogs Use the IOS CLI Instead of SNMP?, page 21-2

Configuration

Verify ing SNMP, Log, a nd Trap Settin gs, page 21-3

BGP Configurati on, page 21-5

ATM Sub-Int erface Configuration , page 21 -5

ATM IP Configurat ion GU I D isplay E RROR Settings, page 21- 5

Viewing ATM Physi cal Po rt Configur ation s ?, p ag e 21- 6

Contents

Main Page CONTENTS Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page About This Guide Document Audie nce Document Orga nization Page Conventions Command Co nventions Example Conventions Document C onv ention s Obtaining Documentation Cisco.com Documenta tion C D-ROM Ordering Documentation Documentation Feedback Obtaining Tech nical Ass istanc e Cisco.com Technical Assistance Center Cisco TAC Website Cisco TAC Escalation Center Obtaining Ad ditional Public ations and In formation Page Page Overview Cisco Element Mana ger Framework (Cisc o EMF) Software Cisco 12000/10720 Router Manag er Software Key Features of the Cisco 12000/10720 Router Manager Software Page Page Concepts Cisco 12000/10720 Router Manag er Objects an d Interfac es Physical Objects Cisco 12 000/1 07 20 Ro ut er Ch as sis 2-4 Cisco 12000/10700 v3.1.1 Router Manager User Guide OL-4455-01 Chapter 2 Concepts Cisco 12000/10720 Router Manager Objects and Interfaces Alarm card Lower card cage Supporting Modules Linecards Physical Interfaces and Technologies Logical Objects Use of Te leco m Gra phics Object s Page Page OSI Mappings Views Component Managed View Layer 3 QoS View Network View Physical View VLAN View Cisco 12000/10720 Router Manag er Object States Decommissioned State Normal State Errored Performance Logging On Lost Comms Discovery Lost Comms Mismatched Transient Object States Page Getting Started Cisco 12000/10720 Router Manag er Work flow 3-2 Starting Cisco EMF and Cisco 12000/10720 Ro uter Manager Starting a Cisco EMF User Session Page Launchpad Launching an Application Map Viewer (Viewer) Groups Access Event Browser (Events) Discovery Notification Profiles Thresholding Regimes Event Groups PreFilter Quitting a Cisco EMF User Session Deployment Deployment Process Outline Manually Deploying a Generic Site Object Page Page Page Page Page Page Page Page IP Auto Discovery of the Cisco Chassis Manually Deploying a Cisco 12000/10720 Chassis Page Page Page Page Page Commissioning and Subchassis Discovery Commissioning a Chassis Page Page Decommissioning a Chassis Object States Manually Deploying Modules User Named vs. Auto Named Module Deployment Manually Deploying a GRP Card Page Page Page Page Page Page Manually Deploying Line Cards Line Cards Supported by Cisco 12000 Serie s Routers Page Page Page Page Line Cards Supported by Cisco 10720 Routers Page Page Page Page Page Page Manually Deploying Supporting Modules Deploying a Cloc k Scheduler Car d Page Page Page Page Deploying a Switch Fabric Card Page Page Pre-deployment Performing Pre-deployment Page Managing Chassis Launching th e Chassis Mana gement Windows Management I nformati on Viewing the Management Information Window System Configuration Entering or Changing IOS CLI Username and Passwords Management Information WindowDetailed Description System Configuration IOS/Command Line Security Tab IOS Username and Passwords Chassis Configuration Viewing the Chassis Configuration Window Page Starting Global Performance Logging Stopping Global Performance Logging Entering Additional Descriptions for a Selected Chassis Device Management Tab in Configuration Window Chassis Configuration WindowDetailed Description Validat ion Paramete rs Clock Power Supply Commission St atus SNMP Management Vie wing th e SN MP Ma na geme nt Wi ndo w Modifying SNMP Community Names or Version Enabling or Disabling Trap Generation SNMP Management WindowDetailed Description Community Names Version Trap Generation Chassis Invento ry Viewing the Chassis Inventory Window Chassis Inventory WindowDetailed Description Chassis Details System Deta ils Version Det ail s PCMCIA Slot Details Asset Tracking Tab Chassis Fault Man agement Viewing the Chassis Fault Management Window Page Page Page Changing Column Width Chassis Fault Management WindowDetailed Description Chassis Availability LED Stat us Cisco Contact Details Power Supply Tab Temperature Tab Temperature Fan Tab Fan Command Log Viewing the Command Log Window Com m and Log Wind owDetailed Descri ption Command Log Details Tab Command Log Detail s Table Event Histor y Det ails System Log Viewing the SysLog Messages Window System Log WindowDetailed Description SysLog Message Tab SysLog Messa ges Area Sys Log Message Details Using RME for Chassis Man agement Tasks Configuration Backup/Restore Using RME IOS Image Download Using RME APS Status Viewing the APS Status Window Page APS Status WindowDetailed Description APS Circuits Area Initiating a Telnet Service Launching th e Web Console Configuration Editor Viewing the Configuration Editor Window Downloading, Opening, or Editing the Running Configuration from a Selected Chassis Searching in the Configuration Editor Downloading the Edited Configuration File to a Selected Chassis Configuration Editor WindowDetailed Description Configuration Editor Tab Selection Operations on Devic e RPR Configuration Viewing the RPR Configuration Window RPR Configuration WindowDetailed Description Switch Over Tab RPR Status Viewing the RPR Status Window RPR Status WindowDetailed Descript ion RP Status LC Status IP Routing Status Viewing the IP Routing Status window IP Routing Status WindowDetailed Description Classless Inter-Domain Routing Tab CIDR Info TCP Status Viewing the TCP Status Window TCP Status WindowDetailed Description TCP Status Tab TCP Stat us TCP Connections Tab Connections Table UDP Status Viewing the UDP Status Window UDP Status WindowDetailed Description Status UDP UDP Port In form ation Managing Modules Cisco 12000/10720 Router Manag er Module Na mes Launching th e Module Mana gement Win dows Module Configuration Viewing the Configuration Window Commissioning a Selected Module Decommis sioning a Sele ct ed Mo dule Page Module Configuration WindowDetailed Description Additi onal Descriptions Commission St atus Module Fault Man agement Viewing the Module Fault Management Window Module Fault Management WindowDetailed Description Module Availability Cisco Contact Details Module Performanc e Viewing the Module Performance Window Starting or Stopping Performance Logging Module Performance WindowDet ailed Description CPU Usage Performance Logging Module Inventory Viewing the Module Inventory Window Module Inventory WindowDetailed Description General Module Details System Deta ils Version Det ail s Asset Tracking Managing Interfaces Cisco 12000/10720 Router Manag er Interface Na ming Conventions Page Interface Profiles Interface Prof ile Typ es Launching th e Interface Profile W indows Creating an ATM Interface Profile Page Page Editing an Existing ATM Interface Profile Deleting an Existing ATM Interface Profile ATM Interface Configuration Profile WindowDetailed Description Configuration (1) Tab ATM Configuration ILMI Config ura tion Configuration (2) Tab Information Element Layer Physical Layer DS1/E1/DS3/E3 Creating an HSRP Profile Editing an Existing HSRP Interface Profile Deleting an Existing HSRP Interface Profile HSRP Profile WindowDetailed Descri ption HSRP Profile Parameters Area Actions Creating a POS In terface Prof ile Page Editing an Existing POS Interface Profile Deleting an Existing POS Interface Profile POS Profile WindowDetailed Description POS Config Tab Alarm Reporting & T hreshold Alarm Repor ting Creating a SRP Side Profile Page Editing an Existing SRP Side Profile Deleting an Existing SRP Side Profile SRP S ide Profile Window Detail ed Description IPS SONET Create Profi le Al arm s Ta b Reporti ng and Threshold Reporting Interface Configuration Launching th e Interface Con figuration Wind ows Generic Interface Configuration Viewing the Generic Interface Configuration Window Configuring and Commissioning a Generic Interface Decommissio ning an Interfa ce Generic Interface Configuration WindowDetailed Description Configur able Parameters ATM Interface Config uration Viewing the ATM Interface Configuration Window Configuring an ATM Interface ATM Interface Configuration Window Detailed Description Configuration (1) Tab ATM Configuration ILMI Config ura tion Configuration (2) Tab Ethernet Interfa ce Configura tion Viewing the Ethernet Interface Configuration Window Configuring an Ethernet Interface Ethernet Interface Configuration WindowDetailed Description HSRP Parameters Tab HSRP Param ete rs IP Configuration Viewing the IP Configuration Window Configuring an IP Interface IP Configuration WindowDetailed Description Generic Parameters Tab Generic Paramet ers POS Interface Configuration Viewing the POS Interface Configuration Window Configuring a POS Interface POS Interface Configuration WindowDetailed Description POS Config Tab Alarm Reporting & Threshold Alarm Repor ting APS Interface Configuration Viewing the APS Configuration Window Adding a Working Interface Removing a Working Interface Adding a Protected Interface Removing a Protected Interface APS Configuration WindowDetailed Description APS Tab APS Interface SRP Interface Configuration Viewing the SRP Interface Configuration Attr ibutes Configuring a SRP Interface SRP Interface Configuration WindowDetailed Descript ion General IPS SRP Interface Side Con figuration Viewing the SRP Interface Side Configuration Attributes Configuring a SRP Side SRP Interface Side Configuration WindowDetailed Description IPS SONET Al arm s Ta b Reporti ng and Threshold Reporting Page Interface Status Launching th e Interface Sta tus Windows Generic Interface Status Viewing the Generic Interface Status Window Generic Interface Status WindowDetailed Description Interface Details Last Change Details Transmission Details ATM Interface Status Viewing the ATM Interface Status Window ATM Inter fac e St at us Win dow Detailed Description ATM Transmit Status ATM Receive Status Physical Layer Status ATM P o rt St a t u s ATM Interface Fa ults Viewing the ATM Interface Faults Window ATM Interface Faults WindowDetailed Description Fault Tab General Err ors DS3/E3 Interface St atus Viewing the DS3/E3 Interface Status Window DS3/E3 Interface Status WindowDetailed Description Status Tab DS3/E3 Status Far End D S3/ E3 Status SONET Interface St atus Viewing the SONET Interface Status Window Page Page Page SONET St atu s Wi ndow Detailed Descr iption Medium Section Line Path SRP Interface Status Viewing the SRP Interface Status Attributes SRP Inter f ace S ta tus Windo wDetailed Description Interface Tab Side A Frame Side B Frame SRP Side IPS Status Viewing the IPS Status Attributes IPS Status WindowDetailed Description IPS St at us Remote Node SRP Topology Map Viewing the SRP Topology Map SRP Topology MapDetailed Description Topology Map Page Interface Performance Launching th e Interface Performan ce Windows Generic Interface Performance Viewing the Generic Interface Performance Window Page Starting Performance Logging for a Selected Interface Page Stopping Performance Logging for a Selected Interface Generic Interface Performance WindowDetailed Description Performance (1) Tab General In form ation Packets/Octets Statistics Performa nce Logging Performance (2) Tab Error Statistics Performance (3) Tab Packets/Octets Stat istics (Hi gh Capacity) SONET Interface Pe rformance Viewing the SONET Interface Performance Window Page Page Page SONET Performance WindowDetailed Description Section Tab Line Tab Line Far End Line DS3/E3 Interface Pe rforma nce Viewing the DS 3/E3 In ter face P erfo rma nce W indo w Page DS3/E3 Interface Performance WindowDetailed Description DS3 Performance Tab DS3 Statistics Far End DS3 Statisti cs E3 Performance Tab Current E3 Status Interva l E3 Status Total E3 Status Ethernet Interfa ce Performance Viewing the Ethernet Interface Performance Window Ethernet Interface Performance WindowDetailed Description General Statistics Collision Statistics SRP Performance Viewing the SRP Performance Window Page Page SRP Performance WindowDetailed Description Interface Tab Outer Ring Tab Inner Ring Tab Side Tab Side A Data Traf fic (B ytes) Side B Data Traf fic (B ytes) SRP Side Performance Viewing the SRP Side Performance Window Page SRP Side Performance WindowDet ailed Description Ring Tab Packets I n Packets Out Octets In Host Tab Packets I n Packets Out Octets In Octets Out Errors Tab Ring Host Page Layer 3 QoS Launching th e Layer 3 QoS Windows Page CAR and WRED Overview Access Lis ts Committed Access Rate (CAR) Weighted Random Early Detection (WRED) Towards the Fabric (ToFab) MDRR Overview MDRR in Cisco 12000/10720 Router Manager Implications of Engin e Ty pe CAR and WRED in Cisco 12000/10720 Router Manager The Workflow for CAR CAR Policy Configuration Per Interface Rate Control (PIRC) Support Limited Support for Engine 4 Creating a CAR Policy Applying an Ac cess List to a CA R Policy CAR Policy Configuration WindowDetailed Description CAR Policy Configuration Tab CAR Parameter s Access List Choice Conform A ction Access List Configuration Creating Access Lists Page Access List Configu ra tion W indowDetailed Description IP Standard Tab IP Stan dard IP Precedence Tab IP Precedence MAC MAC IP Extended Tab IP Extended Dynamic List Source and Destination Port CAR Po licy Apply Applying a CAR Policy to an Interface Removing a CAR Policy from an Interface Editing or Deleting a CAR Policy CAR Policy Apply WindowDetailed Description CAR Policy Apply Tab CAR Po licy Status Viewing the CAR Policy Status Window The Workflow for WRED/DRR Engine Type Support for WRED CoS Queue Group Config uration Creating a CoS Queue Group Under WRED Editing an Existing CoS Queue Group Deleting an Existing CoS Queue Group CoS Queu e Grou p Config uratio n Wind ow Detailed Descr iption CoS Queue Group Tab IP Precedence WRED Parameters DRR Tab DRR Mapping DRR Queue WRED Tx Configuration Applyi ng a CoS Qu eu e Gr ou p to a n Inter f ace Page Removi ng a Co S Qu eue Group fr om a n Interfa ce Changing the Association of a CoS Queue Group WRED Tx Configuration WindowDetailed Description Tx Config Tab Available COS Queue Group Associated CO S Queue Group Info WRED ToFab Configu ration Creating a ToFab Policy Editing an Existing ToFab policy Deleting an Existing ToFab policy WRED ToFab Policy Configuration WindowDetailed Description ToFab Policy Configuration tab Slot Table Parameters Actions Slot-CosQ Groups WRED Rx Configuration Associa ting a ToFa b Po licy to a L ine card Disassociating a ToFab Policy from a Line card Changing the Association of a ToFab Policy WRED Rx Configuration WindowDetailed Description Managing ATM Conn ectio ns ATM Connections Sup ported by Cisco 12000/10720 Router Manager PVC Connections Terminating PVC Connections I SVC Connections Launching th e ATM Connect ions Windows ATM Connection Sync hronization Device_is_Master (default policy) Normal Policy CEMF_is_Master_After_First_Sync Creating ATM Connectio ns Uploading Exist ing ATM Connection s and QoS Profiles Naming Convention for the Uploaded Connection Objects Configuring the Management Password Information Without configuring the Management Password Information Viewing the ATM Connection Upload Window Uploading Existing ATM Connections and ATM QoS Profiles ATM Connection Upload WindowDetailed Description Connection Upload Tab Upload Managing ATM QoS Prof iles Creating ATM QoS Profiles Page Editing an ATM QoS Profile Deleting an ATM QoS Profile Page ATM QoS Profiles Configuration WindowDetailed Description Profile Tab RxTx Parameters Tab Category Transmit Parameter s Deploying AT M Con nection Objec ts Deploying a PVC Object Page Page Page Deploying an SV C Obje ct Page Page Page Page Page Applying an ATM QoS Prof ile to an AT M Connecti on Page ATM PVC Configuration Viewing the ATM VCL Configuration Window Connecting or Disconnecting a PVC Decommis sioning or Re -Commis si oning a PV C ATM OAM Ping Page ATM VCL Configuration WindowDetailed Description VPI/VCI Traffic Information Encapsulati on Parameter s OAM Information Layer 3 Configuration Tab VCL Config Interface VCL Parameters VPI/VCI OAM Ping Tab OAM Ping Paramet ers SVC Configuration Viewing the SVC Configuration Window Connecting or Disconnecting an SVC Decommis sioning or Re commis sionin g an SVC SVC Configuration WindowDetailed Description Configuration SVC P a rameters VC Pa rameter s OAM Parameters PVC Status ATM VCL Status WindowDetailed Description St a t us tab PVC Stat us Soft PVC Details Characteristics OAM tab Auto Detect Statist ics Managing VLANs Launching th e VLAN Windows VLAN Synchronization Page Deploying VLAN obj ects Deploying a Domain Page Page Deploying a VLAN and a Sub-Interface Object Under an Existing Domain Page Page Page Page Page Page VLAN Configuration Viewing the VLAN Configuration Window Commissioning a VLAN Decommissio ning a V LAN Start Performance Logging Stop Performance Logging VLAN Configuration WindowDetailed Description Status Performa nce Logging VLAN Performance Viewing the VLAN Performance Window VLAN Performance WindowDetailed Description Reparenting VLAN s and VLAN Sub-Interfaces Deleting VLAN Objects Page Page Routing Launching th e Routing Wi ndows BGP Managemen t BGP Configuration Viewing the BGP Details Tab on the BGP Configuration Window BGP Details TabDetailed Description BGP General BGP Information Enabling BGP on a Chassis Enable BGP WindowDetailed Description Modifying BGP on a Chassis BGP Modify WindowDetailed Description Disabling BGP on a Chassis Viewing the Network Tab on the BGP Configuration Window Network TabDetailed Description BGP Network Information BGP Network Configuration BGP Network Configuration WindowDetailed Description Viewing the Neighbor Tab on the BGP Configuration Window Neighbor TabDetailed Description BGP Neighbor Information BGP Neighbor Configuration BGP Neighbor Configuration WindowDetailed Description Viewing the Redistribution Tab on the BGP Configuration Window Redistribution TabDetailed Description BGP Redistribution Information BGP Redistribute Configuration BGP Redistribute ConfigurationDetailed Description BGP Status Viewing the BGP Status Window Page Page BGP Status WindowDetailed Description BGP-Details BGP General BGP Information Network BGP Network Info rmat ion Neighbor BGP Neighbor Inf ormati on Redistribution BGP Address-Family Synchronizatio n Page Page BGP Add ress- Fa mily Sync hr oniza tion Detailed Description Synchronization Tab BGP Address Family Confi guration Viewing the AF-General Tab on the BGP Address-Family Configuration Window AF-Gener al Tab Detailed Description BGP General BGP Address Family Information Configuring Address Family Configur e Addre ss Fa milyDetailed Description Add Address Family Modifying BGP Address Family BGP Address Family-Modify Address Family ParametersDetailed Description Modify Address Family Parameters Viewing the AF- Netwo rk Ta b on the BGP Ad dr ess-F amily C onfig ur ation AF-Network TabDetailed Description Network Information BGP Address FamilyNetwork Configuration BGP Address Family-Network ConfigurationDetailed Description Add/Remove Network Viewing the AF-Neighbor Tab on the BGP Address-Family Configuration AF-Neighbor TabDetailed Description Neighbor Information BGP Address FamilyNeighbor Configuration BGP Address Family-Neighbor ConfigurationDetailed Description Add/Remove Neighbor Viewing the AF-Redistribute Tab on the BGP Address-Family Configuration AF-Redistribute TabDetailed Description Redistribute Information BGP Address FamilyRedistribute Configuration BGP Address Family-Configure Redistribute ProtocolDetailed Description Add/Remove Redistribution Information BGP Address-Family Status Viewing the BGP Address-Family Status window Page Page Page BGP Address-Family Status WindowDetailed Description AF-General BGP General BGP Address Family Information AF-Network Network Infor mati on AF-Neighbor Neighbor Info rmation AF-Redistribute OSPF Management OSPF Configuration Viewing the OSPF Configuration Window Config TabDetailed Description Config Adding an OSPF Process Remov i ng an OS PF Pr oces s Viewing the Network Tab on the OSPF Configuration Window Network TabDetailed Description Ospf Network Configuring a Network Page Configur e Ne tworkDetailed Description Configure Network OSPF Status Viewing the OSPF Status Window Page Page Page Page Page Page OSPF StatusDetailed Description General Group Process Information Process Summ ar y Network Det ails Area Area Interface Interface Interf ace Metri c Virtua l Inter fac e Neighbor Neighbor Virtua l Neighbor Link State Lsdb Host Hosts MPLS Management Introduction MPLS Management Work flow Launching th e MPLS Manageme nt Windows MPLS Forwarding Information Viewing the MPLS Forwarding Information Window MPLS Forwarding Information WindowDetailed Description MPLS Forwarding Information Tab Fault Management fo r MPLS LSR Interfaces MPLS Interface Status Viewing the MPLS Interface Status Window MPLS Interface Status WindowDetailed Description Interf ace Configu rati on Tab MPLS Interface Information Viewing the MPLS Interface Information Window MPLS Interface Information WindowDetailed Description Interf ace Setup Tab MPLS Setup Tab Interface Per formance Tab MPLS Perf or mance Tab Page Performance Manag ement for MPLS LSR Interfaces MPLS Interface Performance Viewing the MPLS Interface Performance Window MPLS Interface Performance WindowDetailed Description General Perf ormance Statist ics Tab MPLS Performance Statistics Tab Page Fault Management fo r MPLS LDP MPLS LDP Entity Status Window Viewing the MPLS LDP Entity Status Window MPLS LDP Entity Status WindowDetailed Description Entity Tab Page Entity Statistics Tab General Label Range Tab Page ATM Parameters Tab ATM Label Range Tab MPLS LDP Hello Adjacencies Viewing the MPLS LDP Hello Adjacencies Window MPLS LDP Hello Adjacencies WindowDetailed Description Hello A djacencies Tab MPLS LDP Peer Status Viewing the MPLS LDP Peer Status Window MPLS LDP Peer Status WindowDetailed Description Peers Tab Sessions Tab Page Session Stati st ics Tab ATM Sessions Tab Fault Management for MPLS Traffic Engineering MPLS Tunnel Information Viewing the MPLS Tunnel Information Window MPLS Tunnel Information WindowDetailed Description Select Tunnel Tab Head Tunnel Setup Tab Page Page Head Tunnel Hops Tab LSP Setup Tab Page Page LSP Hops Tab Page LSP Resour ce Tab Performa nce Tab Page MPLS VRF Management Introductio n to VRF Management VRF Management Work flows Launching th e MPLS VRF Managemen t Windows Creating VRF Objects in th e EM Deploying VRF Objects Page Page Page Page Creating and Configu ring the VRF Policy o n a Device Configuring and Creating a VRF Policy on a Selected Chassis Page Remov ing a V RF P ol icy fro m a S elec ted Ch ass i s Adding a Routing Target to a Selected Chassis Deleting a Routing Target from a Selected Chassis VRF Config uratio n Wind ow Detail ed Descri ption VRF Configuration Tab VPN Det ails Routing Dest inati on Threshold Associating a VRF Policy with an Interface Associating VRF Policies Removi ng a V RF P ol icy from a S elec ted Inte rfa ce VRF Association WindowDetailed Description VRF Tab Available VRF Policies Associated VRF Pol icy Infor mation VRF Fault Management VRF Status Viewing the VRF Status Window VRF Status WindowDetailed Description VRF Details Performance and Security Tab VRF Details Performance Security Interface VRF Status Viewing the Interface VRF Status Window Interface VRF Status WindowDetailed Description Interface VRF Association Tab Interf ace VRF Associat ion Association Status VPN Status VPN Status WindowDetailed Description Routes Tab VRF Routes Route Targets Tab VRF Route Targets BGP Neighbor Tab Interf ace MPLS/EBG P Neighbor VRF Object Status Viewing the VRF Object Status Window VRF Object Status WindowDetailed Description Security Routes Tab Routes Route Targets Tab Route Target s Interface Association Tab Interf ace Associat ion Performance Tab Performance MPLS Trap Management MPLS Traps Supported by the C12000/10720 Router Manager Page Enabling/Disab ling Trap s on the Device MPLS Trap Configuration WindowDetailed Description Traps Tab MPLS CLI Troubleshoot ing Services Launching the MPLS CLI Troubleshooting Services Windows Verify Routing Protocols Page Verify CEF Switching Page Verify MPLS Interfaces Page Verify Label Bindings Page Page Fault Management Cisco 12000/10720 Router Manag er Alarms Viewing Alarms Cisco 12000/10720 Router Tra p Support Chassis Alarms Page Interface Alarms Syslog Traps Configur ation M ana gement T rap s Heartbeat Polling Connectivity Management Operational Status Polling Disabling Heartbeat Polling Page Change Management Insert ing a Line Ca rd Mismatched State Page Removing a Li ne Card Page Page Performance Manageme nt and Historical Data Performance Informa tion Available Usin g Cisco 12000/1072 0 Router Manager Viewing the Performance Man ager Window Page Viewing Performance Statistics Viewing a Chart Printing a Performance File Saving Performance Data to a File Archiving Exporting A Performance File Performance Manager WindowDetailed Description Monitored Attributes Time Period Start End Summary Refresh Line Chart Tab Table Display Tab Page Troubleshooting and FAQs Administration What Version is the Software? What Dialogs Use the IOS CLI Instead of SNMP? Configuration Verifying SNMP, Log, and Trap Settings Page BGP Configuration ATM Sub-Interface Configuration ATM IP Configuration GUI Display ERROR Settings Viewing ATM Physical Port Configurations? A SONET/SDH Conversio n Chart Page B GUI Synchronization Details GUIs that Synchro nize with the Device when Launched GUIs that do not Sync hronize wi th the Dev ice when Launc hed C Investigating LSP Black Holes Using Cisco 12000 Series Router Manager Network Diag ram Setup Problem Analysis of P rob lem Solution Running Configs CE1 C-5 PE1 C-6 C-7 P C-8 C-9 C-10 C-11 PE2 C-12 CE2 C-13 Page INDEX A C D E F G I L M N O P Q R S T U