6-7

Cisco VISM Installation and Configuration Guide
Release 3.0, Part Number OL-2521-01 Rev. D0, June 2004
Chapter6 Troubleshooting Ti ps
Symptoms and Solutions
20 ------> No configuration file exist for this slot <------
21 ------> No configuration file exist for this slot <------
22 ------> No configuration file exist for this slot <------
25 ------> No configuration file exist for this slot <------
26 ------> No configuration file exist for this slot <------
27 ------> No configuration file exist for this slot <------
28 ------> No configuration file exist for this slot <------
29 ------> No configuration file exist for this slot <------
30 ------> No configuration file exist for this slot <------

Use the PXM dsplog command to show a card mismatch log entry, logged by VISM card on slot 5, as

follows:

09/09/2001-00:01:47 05 dsplog VISM-6-9025
VISM going to standby : Config. Mismatch between PXM and VISM

Use the VISM dspcd command to display the following information:

NODENAME.1.5.VISM8.s > dspcd
ModuleSlotNumber: 5
FunctionModuleState: Mismatch
FunctionModuleType: VISM-8E1
FunctionModuleSerialNum: CAB12345678
FunctionModuleHWRev: 0.13
FunctionModuleFWRev: 2.2.10g.pm
FunctionModuleResetReason: WatchDog timeout reset
LineModuleType: Missing
LineModuleState: Not Present
mibVersionNumber: 20
configChangeTypeBitMap: CardCnfChng, LineCnfChng
cardIntegratedAlarm: Clear
pcb part no - (800 level): 800-03530-01
pcb part no - (73 level): 73-03021-01
Fab Part no - (28 level): 28-02492-01
PCB Revision: 01
Daughter Card Information:
Daughter Card Serial Number: CAB12345678
pcb part no - (73 level): 73-03022-01
Fab Part no - (28 level): 28-02493-01
PCB Revision: 01 value = 34 = 0x22 = ’"’
DSP Download Failure

Use the PXM dsplog command to determine if the minimum number (five) of the DSPs failed to

download. The terminal displays results similar to the following:

NODENAME.1.7.PXM.a > dsplog
01/01/2001-00:02:10 05 tDspmDl VISM-6-9193
DSPM task errors : 6 DSPs failed to download

If the number of DSPs (six in the above case) is greater than five, the card will fail to be in the active

state. If this condition happens repeatedly, replace the card.

Use the following PXM dspcds command, and the results, to determine the current state of VI SM DSPs:

NODENAME.1.7.PXM.a > dspcds
Slot CardState CardType CardAlarm Redundancy
---- ----------- -------- --------- -----------
1.1 Empty Clear
1.2 Empty Clear
1.3 Empty Clear