CAUTION: Make sure that the new field and values are entered exactly as shown here. Use the quote marks that the editor generates. Do not copy and paste from this document because incorrect characters cause the HPWJA service to fail at startup. Observe all the rules regarding XML editing. If the files are incorrectly formatted, the HP Web Jetadmin XML parser fails.

4.Change the <value>xxx.xxx.xxx.xxx</value> entry to the correct HP Web Jetadmin server IP address through which the device can communicate.

5.Select File > Save As.

6.On the Save as window, navigate to the following directory on the HP Web Jetadmin server host:

C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Hewlett-Packard\HPWebJetadmin \WjaService\config

7.In the File name text box, enter

HP.Imaging.Wjp.Alerts.Library.AlertsHelpers.config.xml.

8.From the Save as type drop-down list, select All Files (*.*).

9.Click Save.

10.Start the HPWJA service by using Windows Service Manager.

HP Web Jetadmin now uses the IP address specified during SNMP traps registration. You must update any SNMP traps registrations created prior to this procedure by using the HP Web Jetadmin Configuration feature or by creating additional alerts subscriptions.

HP Web Jetadmin Web Service

The HP Web Jetadmin web or HTTP service uses the server IP addresses for various reasons, including communicating with other processes, nodes, services, and the IP address of the actual HTTP server. In rare cases, HP Web Jetadmin detects the incorrect IP address on multi-homed systems. A configuration file that includes the HP Web Jetadmin IP address is built during the first HPWJA service startup. Follow these steps to correct the IP address value in the configuration file:

1.Stop the HPWJA service by using Windows Service Manager.

NOTE: Be careful when stopping the HPWJA service. There might be critical tasks running. To view the running tasks in HP Web Jetadmin, go to Application Management > Overview > Application Management - Active Tasks. To view the client logins in HP Web Jetadmin, go to Application Management > Overview > Client Management - Active Clients.

2.Open Notepad or a similar text editor that has the appropriate create and edit permissions.

3.Select File > Open.

4.On the Open window, navigate to the following directory:

C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Hewlett-Packard\HPWebJetadmin \WjaService\config

5.Open the HP.Imaging.Wjp.Core.WebServer.config.xml file.

6.Find the following portion of the file:

<property name="HostIPv4Address"> <type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString </type>

<value>xxx.xxx.xxx.xxx</value>

7.Change the <value>xxx.xxx.xxx.xxx</value> entry to the correct server IP address.

ENWW

Deploy the Smart Client 19