In some firewall applications, such as Microsoft Firewall, you can specify a program or executable file as a firewall exception. In these cases, you can define the following file as an exception:

C:\Program Files\Hewlett-Packard\Web Jetadmin 10\bin\HPWJAService.exe

The firewall on the client system does not require any special consideration because the client application does not listen to a specific port.

Restart the HP Web Jetadmin Service Manually

It may be necessary to stop and restart the HP Web Jetadmin service. An example of this would be when a network is switched from hard-wired to wireless. Once the network is switched, HP Web Jetadmin must be restarted in order for the application to realize the change.

WARNING! Restarting HP Web Jetadmin services may interrupt background tasks and user sessions. Always check the application before restarting.

To script the stop of all HP Web Jetadmin services, use these command strings in this order:

●Net stop HPWSProAdapter

●Net stop HPWJAService

●Net stop mssql$HPWJA

To script the start of all HP Web Jetadmin services, use these command strings in this order:

●Net start mssql$HPWJA

●Net start HPWJAService

●Net start HPWSProAdapter

1.Uninstall HP Web Jetadmin.

2.Use Windows Service Manager to set the older HP Web Jetadmin service (listed as HP Web Jetadmin in the Services MMC) to activate and to also start the service.

Back Up and Restore HP Web Jetadmin

Scripts for backing up and restoring HP Web Jetadmin are available. These scripts provide examples of the recommended method for backing up and restoring the HP Web Jetadmin settings and data, including the Microsoft SQL Server database. The WJABackupRestoreInstructions_<language_code>.txt file provides instructions for running the scripts. The scripts and instructions are available in the following directory:

C:\Program Files\Hewlett-Packard\Web Jetadmin 10\WJABackupRestore

Upgrade HP Web Jetadmin

IMPORTANT: You must run a backup of the current HP Web Jetadmin installation before you begin an upgrade. Read the information in the WJABackupRestoreInstructions_<language_code>.txt file that is located in the following directory on the HP Web Jetadmin server:

C:\Program Files\Hewlett-Packard\Web Jetadmin 10\WJABackupRestore

In HP Web Jetadmin, go to Help > About, and then write down the current version as 10.3.nnnnn, where

nnnnnis the build number. This is the version of the installer you must have if a recovery is required.

ENWW

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