Before you begin an upgrade, go to Application Management > Overview > Application Management – Active Tasks, and then check for any paused or pending tasks. You must stop or resolve these tasks before you run the installer.

To upgrade HP Web Jetadmin, obtain the HP Web Jetadmin installation executable from www.hp.com/go/ webjetadmin. Then run the executable on the system that hosts HP Web Jetadmin.

Uninstall HP Web Jetadmin

●Uninstall HP Web Jetadmin from the Command Line

When you uninstall HP Web Jetadmin, the Microsoft SQL Server Express Edition instance of the

HP Web Jetadmin database is also removed. You can restore the HP Web Jetadmin database if you ran the appropriate backup procedures and stored the backup files in a secure location.

To uninstall HP Web Jetadmin, perform the following steps:

1.Go to Start > Control Panel > Uninstall a program.

2.Right-clickHP Web Jetadmin 10.3, and then select Change. The HP Web Jetadmin 10.3 - InstallShield Wizard starts.

3.Click the Next button.

4.Select the Remove option, and then click the Next button.

5.Follow the instructions in the wizard.

6.Review the MSI<xxxxx>.LOG file, where <xxxxx> is a randomly generated string. The log file is available in the following directory:

C:\Users\<username>\AppData\Local\Temp

Uninstall HP Web Jetadmin from the Command Line

You can uninstall HP Web Jetadmin from the command line. For instructions, see the Uninstall

HP Web Jetadmin from the Command Line white paper. This white paper is available from the HP Support Center.

Manage Licenses

There are some features for HP Web Jetadmin that require a license. After you obtain the license for a feature, you must install the license to enable the functionality.

To manage the licenses, perform the following steps:

1.Go to Start > All Programs > HP Web Jetadmin 10, and then select HP Web Jetadmin License Manager.

2.To install a license, perform the following steps:

a.Click the Add button.

b.On the Enter License window, enter the license key, and then click the Apply button.

3.To delete a license, select the license from the list, and then click the Remove button.

4.To refresh the list of licenses, click the Refresh button.

5.Click the Exit button.

6.Restart the HP Web Jetadmin service (HPWJA Service).

22 Chapter 1 Install and Set Up HP Web Jetadmin

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