HP Web Jetadmin Software Data Collection Anomalies, Anomalies, Data Collection - Management

Status	Definition	Resolution
Communication Error	Data Collection was not possible because	Make sure the device is connected to the
	HP Web Jetadmin was not able to	network and that it is turned on
	communicate with the device.

Device Change Error	A different device exists at this IP address.
	The Data Collection feature checks the
	device for unique attributes. Devices that
	don’t match this criteria fail with this error.

The new device should be discovered through any discovery mechanism and then added into the data collection. Anomaly is informational only.

Device Error	Data Collection was not possible due to a	Check the device.
	device error.
Failure	Data Collection was not successful.	This could indicate ether an internal or
		external failure. Check the device if these
		recur.
In Process	Data Collection is in progress.	N/A
Need Credentials	Data Collection was not possible because	To locate the devices requiring credentials,
	credentials are required.	use the HP Web Jetadmin Device List
		column titled Credentials Required. To
		add credentials, right-click on each device
		requiring credentials and select Update
		Credentials. After the credentials are
		updated, the Data Collection should
		succeed the next time it is attempted.
Not Valid For Device	Data Collection type is not valid for this	Select a different device. If the device isn't
	device model.	capable, consider removing it from the
		data collection.
Success	Data Collection was successful.	N/A

Data Collection Anomalies

Anomalies can be invoked through the Data Collection - Management task module. The anomaly conditions are:

Anomaly	Type	Description	Reset	Ignore	Adjust
Device at IP	All data collections	The device is a	Deletes all data	Ignores this	N/A
Address changed		different device	stored for the	anomaly and
		than what was	device.	removes it from the
		subscribed to.		open anomalies list.
Suspect Serial	All data collections	The serial number is	N/A	Ignores this	N/A
Number		not unique (for		anomaly and
		example, serial		removes it from the
		numbers with xxx).		open anomalies list.
		This often occurs
		when swapping one
		formatter for
		another.
Inconsistent Totals	Data collections for	The page counts do	Deletes all the	Ignores this	N/A
	Device Utilization	not reconcile (for	Collection data	anomaly and
	and Hourly Peak	example, the page	collected on the	removes it from the
	Usage	count total is	device for the given	open anomalies list.
		different from the	collection period.
		sum of color and	Future collections
		mono page counts).

ENWW Reports 219