Maintaining your washing machine

Repairing a frozen washing machine

If the temperature drops below freezing and your washing machine is frozen:

1.Unplug the washing machine from the electrical outlet.

2.Pour warm water over the water tap to loosen the water supply hose(s).

3.Turn off the water supply to the washing machine.

4.Disconnect the water supply hose and soak it in warm water.

5.Pour warm water into the washing machine drum and let it sit for 10 minutes.

6.Reconnect the water supply hose to the washing machine and the water tap and check if the water supply and drain are operating normally.

Storing your washing machine

If you need to store your washing machine for an extended time, it’s better to drain and remove it. The washing machine can be damaged if water is left in the hoses and internal components before storage. Prepare your washing machine for storage as follows:

1.Turn the Cycle Selector to select 15’ Quick Wash cycle and run your washing machine without laundry for this cycle.

2.Unplug the washing machine from the electrical outlet.

3.Turn off the water supply to the washing machine.

4.Remove all water supply hoses and store them in a safe location where they can be easily retrieved in the event that you have to reuse your washing machine.

5.Leave your washing machine door open to allow air to circulate inside the drum.

If your washing machine has been stored in below-freezing temperatures, allow time for any leftover water in your washing machine to thaw out before using it.

We also recommend that you manually drain your washing machine by using the emergency drain tube, and this will clear any residual water.

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