10. A brief description of the problem which includes the type of
failure, abend codes, exception codes, message numbers and
text, and routine names
11. Versionof the operating system you are running
12. Name of the communication protocol, version and release
number your installation is using
13. System console log from around the time the problem occurred
14. Dump information
15. Activity log information
16. Command text as entered
17. Graphical user interface processing selections
18. Client error log (DSMERROR.LOG)
19. Messages in question
20. For a documentation failure, the location of the error in the
manual and a description of the problem it caused. Have the
publication title and order number at hand.
1408
Version 3 Release 7