DEFINITY ECS Release 8.2 Maintenance for R8.2csi
555-233-119 Issue 1
April 2000
Maintenance Objects
3-107ANN-BD (Announcement Circuit Pack)
3
Notes:
a. The Announcement circuit pac k can exhibit a conditi on that does not allow
recording .
If the circuit pac k gets locked into this state (this is an extremely rare
condition), two of the Announc ement Ports on the circuit pac k will be
unusable by software, one of whic h is the record port. Also, sa ve/restore
announcements will not work since the record p ort looks busy to the
circuit pack. Note that software does not have any way of knowing thi s,
and attempts to use the por ts.
If the circuit pac k is locked into this state, the following symptoms are
observed:
1. When attempting to record an announc ement, users hear the
proper record tone, b ut the announcement does not rec ord (they
do not know it until the announcement is p layed back).
2. Performing a test board long when the circuit pack is in this state
yields the following abo rt codes:
Ports 1 AND 9 abort Test #206 with code 1024
Ports 1 AND 9 abort Test #205 with code 2000
Board level Tests #209 and #210 abort with cod e 1024
3. The save/restore announcements command times out with:
Error encountered, can’t complete request
The Announcement circuit pac k lock-up can be cleared remotely by
performing a soft reset to the c ircuit pack:
busyout board PCSS (this command drops all calls in progress on
the Announcement circuit p ack)
reset circuit pack using the reset board PCSS command
release circuit pack u sing the release board PCSS command
PASS The record channel on the Announcement circuit pack is functioning
properly. User-reported troubles on this circuit p ack should be investigated
using other circuit pack and p ort tests. Refer to ‘‘ANN-PT (Announcement
Port)’’ Maintenance documentation for a description of the port tests.
Table 3-40. TEST #210 140AY Loop Around Test — Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page