DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1212PGATE-PT (Packet Gateway Port)
9
Identifying Maintenance Objects That Make Up a Link
When the location of the port and the c hannel number of an X.25 link is known,
the status sys-link command c an be used to identify all of the c omponents in
the p ath tra veled by th e link . Refer t o the SYS-L INK se ction in thi s chap ter f or
more guidance in troub leshooting links.
Service problems may be rep orted in several different ways. Generally a p roblem
will be associated with a l ocal adjunct, an alarmed link that involves hop
channels, or an alarmed p ort or trunk. The following procedures show how to
locate components of a link starting with:
— The adjunc t or DCS link name
— An assoc iated hop channel numb er
— A port or trunk
Once the MOs making up the link are known, ins pect the alarm and error logs or
run tests for each maintenance ob ject located on a susp ect link. These
procedures do not inc lude isolating prob lems located on adjunc ts or other
switches. The steps sometimes require log ins on different switches or adjunc ts.
In this discussion, the term mac hine refers to a switch or an adjunc t.
The packet interface (PKT-INT), packet b us (PKT-BUS), and TDM-BUS are not
covered by these p rocedures because they are p art of the fabric for the
connections. These compone nts should be tested first if they are alarm ed or
reporting errors.
Tracing a Link to a Given Adjunct or DCS Link
1. display adjunct-names
Locate and record the adjunct name that was reported and the application
type. If the problem is with DCS this step can be ignored. DCS will
probably be c alled DCS.
2. display communications-interface processor-channels
■Find the row with the applicatio n name found in the previous step.
The application name if it is listed will be in the identification fie ld.
■Record the processor-c hannel number, applicati on, interface link
and channel, adjunc t name and machine ID. For the message
server adjunct there may be more tha n one processor link.
3. display communications-interface links
■Find the line that has the link found in the previous step.