DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1421SNC-LINK (Switch Node Clock Link)
9
■If the error still remains, replace the active SNC c ircuit pack.
■If an SNI should be installed in this slot, but is missing, insert
an SNI circuit pack.
6. Replace the SNI that the SNC is complaining ab out.
7. Retry the command. If this error is still in the error log, continue with
the following steps.
8. Replace the SNC circuit pac k.
9. If a standby SNC (the one with its yellow LED off) has this error,
escalate the problem. (Status switch-node will al so display the
active and standb y SNCs.)
b. This error occurs whenever the activ e SNC determines that there is a
problem communic ating with an SNI circuit pac k in the same carrier via
the TPN communication channel. The slot location of the SNI with whic h
the SNC cannot communicate is g iven in Table 9-556.
1. Check the error log via display errors. If more than one SNI in the
same carrier have SNI-BD errors with error type 769, replace the
SNC.
2. Check the error log via display errors. If the SNC has more than
one SNC-LINK error with aux data of 2, replace the SNC.
3. Verify that the SNI the SNC is complaining about exists in the slot
indicated by the error code. If the SNI does not exist:
If you do not intend to replace the SNI:
a. Remove the SNI from circuit pack administ ration via change
circuit-pack.
b. If the error remains, readminister the SNI circuit p ack and
then remove it from administration again.
c. If the problem p ersists, replace the active SNC circ uit pack.
Otherwise:
a. Insert an SNI circuit pack.
If this step does not app ly, continue with the following steps.
4. Replace the SNI circuit pac k that the SNC is complaining ab out.
5. Retry the command. If this error is still in the error log, continue with
the following steps.
6. Replace the SNC circuit pac k.
7. If a standby SNC (the one with its yellow LED off) has this error,
escalate the problem. (Status switch-node will al so display the
active and standb y SNCs.)
8. Retry the command. If this error is still in the error log , escalate the
problem.