DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1213PGATE-PT (Packet Gateway Port)
9
■Record the link, extension, destination numb er or TAC and the
identification field. The TAC may be comb ined with a remote
extension. Run display dialplan if there are questions as to valid
TAC numbers.
If the destination number is a loc al extension, then it is probably a
local data-module. This c an be verified by running display
data-module ext.
4. display communications-interface hop-channels
Check if the link and proc essor channel found in the previous steps is
listed in this form. If it isn’t, then the major p ieces of the link on this switch
have been located. If the link is connected to another link, c opy down all
the information for that hop-channel. With the link and channel that are
connected repeat steps 2 - 4. This should be repeated until there are no
more links that are connected to any o f the links uncovered to this point.
For each link that goes to another machine follo w the next instructions in
the next section to obtain the MOs o n the other machines. If the machine is
not a Generic 3, consult the repa ir procedures for that machine.
5. For each extension located run display data-module ext to find the port
and the board. The port and board should then be tested to find out if this
MO is having problems. The repair sec tion for each MO should b e
consulted to understand and fix the problem.
6. For each TAC lo cated, run display trunk-group tac tac# to find the trunk
group. The alarm and error logs s hould be checked for entries against this
trunk group. Alternatively, the trunk group can be tested using test
trunk-group trunk number. Refer to the repair section for that trunk type if
problems are found.
Tracing a Link When a Hop-Channel Is Involved
This problem may be reported in several different ways. Typically a given
application on switc h ‘‘A’’ in a DCS configuration is down. Using the step s in the
section following this one, you find that the application c onnects to switch ‘‘B’’
over channel ‘‘x.’’ This section shows how to contin ue the tracing proced ure on
switch B. The extension on switch B that terminates the physi cal link may or may
not be known. If the number of the c hannel to B is not known, begin at the
second step.
1. display communications-interface hop-channels
Find the link that uses the known channel. Record th e link/channel pairs
2. display communications-interface links
Look at the links found in the previous step . One of the links should point
back to the other switch or ad junct. Record the X.25 extension, destination
number and identific ation field for each link.