DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1760TIE-TRK (Analog Tie Trunk)
9
n. Reorder message. The trunk could not b e seized. This error causes the
Tie Trunk Seizure Test (#73) to run and is consid ered a problem only if tha t
test fails, logging error 1793. In this case, the trunk may be plac ed in the
ready-for-service state, allowing only incoming calls. This service state
shows up as disconnected on the trunk status screen. Run the Tie Trunk
Seizure Test and follow recommended proced ures.
TN439 logs aux data 57424 or 50944. Other c ircuit packs log 5094 4. This
error is associated with Test #747 for TN439, Test #73 for TN497, and no
test for the others.
o. These errors apply only to TN497.
p. Retry Failure error. This error is logged only. It is not a hardware failure and
hence does not start any testing or generate any alarms. This error comes
from call processing and is generated when a sec ond attempt (retry) to
seize an outgoing trunk fails.
q. Glare error. This error is logged only. It is not a hardware failure and hence
does not start any testing or g enerate any alarms. This error is the result of
a simultaneous seizure of a two-way trunk from both the near-end and the
far-end. Attempt to plac e the call again. If the error persists, exe cute the
Tie Trunk Seizure Test (#73) and follow its outlined p rocedures.
r. Error 3841 indicates that test calls made b y the Automatic Transmission
Measurement System (ATMS) returned measurements in the
unacceptab le range. Error 3840 indicates measurements were in the
marginal range. Use list testcall detail to examine the specific
transmission parameters which are out of sp ec, and investigate the trunk
for that kind of noise. If the noise is accep table, then the AMTS thresholds
administered on pag e 4 of the trunk group form should be changed.
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order p resented in Table 9-659 when inspecting
errors in the system. By clearing error c odes associated with the
NPE Crosstalk
Tes t
for example, you may also clear errors g enerated from other tests in the
testing sequence.
Table 9-659. System Technician-Demanded Tests: TIE-TRK
Order of Investigation Short Test
Sequence Long Test
Sequence D/ND1
NPE Crosstalk Test (#6) X ND
Looparound and Conference Circuit Test (#33) X ND
Tie Trunk Seizure Test (#73) X X ND
Continued on next page