DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1794TONE-BD (Tone-Clock Circuit Pack)
9
n. Error Type 3840This error is not service-affecting and c an be ignored. It
indicates that the circ uit pack has received a bad control message from
the switch.
o. Error Type 3848This error indicates that the Tone/Clock circuit pack had
a loss of clock. If error 2305 is also log ged, see note (j).
p. Er ror Type 3872These errors indicate this Tone/Clock circuit pac k had a
loss of Data Clocks. This error will impact mai nly users on station
connected to Dig ital circuit packs. These users c ould be with out service.
If error 2049 is also logged see note (i).
q. Error type 3999 indicates that the c ircuit pack sent a larg e number of
control channel messages to the s witch within a short period of time . If
error type 1538 is also present, then the c ircuit pack was taken
out-of-service due to hype ractivity. If error type 1538 is not present, then
the circuit pack has not been taken out-of-service, but it has g enerated
50% of the messages necessary to b e considered hyp eractive. This may
be completely normal d uring heavy traffic period s. However, if this error
type is logged when the circuit pack is b eing lightly used, it may ind icate a
problem with the circui t pack or the equipment attached to it.
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order p resented in the table below when
inspecting errors in the s ystem. By clearing error cod es associated with the
SAKI
Reset Test
for example, you may also clear errors g enerated from other tests in
the testing sequence.
Order of Investigation Short Test
Sequence Long Test
Sequence Reset Board
Sequence D/ND1
SAKI Reset Test (#53) (a) X D
Clock Health Test (#46) X X ND
Control Channel Looparound Test
(#52)(a) XX ND
Tone Generator Crosstalk Test (#90) (b) X ND
Tone Generator Transmission Test
(#40)(b) XX ND
Tone Generator Audit/Update Test
(#41)(b) XX ND
TDM Bus Clock Circuit Status Inquir y
Test (#148) (c) XX ND
TDM Bus Clock Slip Inquiry Test
(#149)(c)(e) XX ND