Lucent Technologies Release 7 Avoid saving translations or announc ements, data on the tape cartridge will likely be dest royed, RECORD, data on the disk will likely b e destroyed

DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4 June 1999
Maintenance Object Repair Procedures
9-1631TAPE
9
A tape drive head with ab rasive particles c an permanently damage a new
tape. A worn tape may leave ab rasive particles in the tap e drive head.
Follow the tape head cleaning instructions that appear at the end of the
test descriptions for TAPE.
2.
Avoid saving translations or announc ements on the backup tape cartridge
if all other Tape Drive and Host Adapter prob lems have not been resolved.
If there is something wrong with the Mass Storage System, an attemp t to
save translations or announcements c ould destroy a good copy of the files
on the tape cartridg e.
3. In a system configured with d uplicated SPEs, the tests run on the standby
Tape circuit pack are identic al to those run on the active Tape circuit p ack.
Commu nica tions b etwe en the acti ve and stan dby SPEs is p rovid ed b y the
DUPINT circuit pack for both the c ontrol channel and memory shad owing.
Therefore, problems with the DUPINT circuit pac k may affect maintenance
tests of the standby Tape circuit pac k.
4. Check the error log for power related problems and refer to the
maintenance documentatio n on power.
5. The
data on the tape cartridge will likely be dest royed if:
■The tape cartridge is remove d when the amber LED on the Tape
circuit pack is on.
■The Ta pe circuit pack is removed while the amber LED on the Tape
Circuit is on.
■Power is removed from the Tape Drive while the amber LED on the
Tape circuit pack is on.
6. The
data on the disk will likely b e destroyed if the Tape circuit pack is
removed while the amber LED on the Disk Drive is on.
7. Dirty Tape Drive heads may cause problems th at appear to be hardware
related. To clean the tape heads in the Tape Drive, follow the tape head
cleaning proced ure at the end of this section.
8. Since maintenance software cannot always d istinguish between errors
caused by the tap e cartridge and tho se caused by the Tape Drive or Host
Adapter, check for ta pe cartridge errors first.
■Make sure there is a tape cartrid ge in the Tape Drive.
■Make sure that the write protect lock is not active. To deactivate
write protect, slide the
RECORD switch on the tape cartrid ge in the
direction of the arrow on the switch.