DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-119ANN-PT (Announcement Port)
9
Announcement Board Locked Condition
The announcement circuit pac k can exhibit a cond ition that does not allow
recording .
If the circuit pac k gets locked into this state (this is an extremely rare condition),
two of the announcement ports on the c ircuit pack (one of whic h is the record
port) will be unusable b y software. Also, save/restore announcements will not
work since the record port look s busy to the circuit pack. Note that software does
not have any way of knowing this and will at tempt to use the ports.
If the circuit pac k is locked into this state, the following symptoms will be
observed:
1. When attempting to record an announc ement, users will hear the proper
record tone, but the announc ement will not record (they will not know it
until the announcement is played back).
Table 9-47. TEST #222 140AY Channel Sanity Inquiry Test
Error
Code Test
Result Description/Recommendation
2000 ABORT Response to the test request was not received within the allowable time
period.
2100 ABORT Could not allocate the necessary system resources to run this test.
ABORT Internal system error
1. Retry the command at 1-minute intervals for a maximum of 5 times.
FAIL Test failed. Announcements cannot be played b ack over this port.
1. Reset the circuit pack via the reset board UUCSS command and then
run this test again. If the test continues to fail, replace the circuit pack
(see Warning).
2. If there are recurring alarms on this port caused by this test failing,
replace the circuit pack even if Step 1 works.
!CAUTION:
Replacing the circuit pack will result in loss of integrated
announcements. Refer to Essential Service Information at the
beginning of “ANN-BD” in this chap ter.
PASS Announcements can be played back over this p ort. User-reported
troubles on this pack should be investigated using other p ort and circuit
pack tests. Refer to the ‘‘ANN-BD (Announcement Circuit Pack)’’ for a
description of the circuit pac k tests.
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