DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1623SYSAM (Circuit Pack)
9
FAIL SYSAM re porte d tes t failu re. The SYSA M did not re ceive an “O K” res ponse
after sending the “AT” command to the modem.
1. If the Analog Looparound Test (#917) failed, follow the external modem
recommendations for that failure.
2. If the Analog Looparound Test (#917) passes:
a. Check the RS-232 connection from the external modem connector to
the modem. RTS and CTS signal are being communicated between
the SYSAM DUAR T hardware and the modem hardware. Transmit and
receive signals may not b e communicated correctly.
b. Chec k the modem administration using the change
system-parameters maintenance command, especially changes from
default parameters.
c. Chec k the modem settings, especially changes from factory defaults.
NOTE:
The faul t may b e on th e SYSAM ci rcuit pack . The c ircui t pac k may
need to be replaced.
PASS Modem administration matches SYSAM capability and SYSAM detected loop
current on remote access port.
1. If system cannot call remote maintenance facility or remote maintenance
facility cannot contact system, check with local Central Office for
prob lems w ith SYSAM r emote a cce ss line .
Table 9-613. TEST #912 SYSAM External Modem Present Test — Continued
Error
Code Test
Result Description/ Recommendation
Continued on next page