DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1610SYSAM (Circuit Pack)
9
1338 ABORT The test i s not al lowed to run since a plan ned SPE in terc hange is in p rogr ess.
This may be caused by a planned interchange initiated automatically during
24 hour scheduled testing.
1. Wait 3 minutes and retry the command.
1339 ABORT The test c ould not ru n on th e stand by SYSA M circ uit p ack i n the s tandb y SPE
carrier because the standby SPE is unavailable.
1. Refer to the STBY-SPE maintenance documentation for information on
why a standby SPE may be unavailable and what repair actions should
be taken. The screen for the status spe command should ind icate that
handshake is down. This may b e caused by a vari ety of reasons such as
the SPE-SELECT switches on the DUPINT circuit packs being set to the
position of the active SPE, a failure of the DUPINT circuit pack, or loss of
power on the standby SPE. The SPE selected field on the status spe
screen displays spe a or spe b if b oth SPE-SELECT switches are in the
a or b positions, respectively.
2000 ABORT Response to the test request was not received within the allowable time
period. If the system is a High or Critical Reliability configuration and if the
SYSAM circuit pack is on the standby SPE, this abort code may indicate that
the sta ndb y SPE is not respo nding to th e hand shake messag e. If t his is the
case, the st andb y SPE maint enanc e soft ware ma y take up to t wo minu tes to
indicate that hand shake communication wit h t he standby SPE is down. The
ABORT code then changes to 1339 (standby SPE unavailable).
1. Retry the command at 1-minute intervals, a maximum of 3 times.
2005 FAIL Could not handshake with the SYSAM circuit pack. The SYSAM circuit pack
did not respond to a query message sent to it. Run the test maintenance a|b
short, and refer to the repair procedures outlined for the Sanity Handshake
Test.
2318 ABORT The stand by SYSAM was no t resp ondin g wit hin the allow a ble t ime pe riod .
1. Retry the command at 1-minute intervals, a maximum of 3 times.
2334 ABORT The hardware mailbox on the standby Duplication Interface board is not
ready to receive messag es.
1. Retry the command at 1-minute intervals, a maximum of 5 times.
Table 9-608. Test #912 SYSAM Refresh Test — Continued
Error
Code Test
Result Description/ Recommendation
Continued on next page