DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-1508STBY-SPE (Standby SPE Maintenance)
9
■any other value
System software problem; escalate the p roblem.
If all memory and pack et-interface packs p ass all test and refresh failure
persists, escalate the proble m.
j. This error indicates a possible mismatch in hardware config uration
betw een ac tiv e and stand by SPEs for o ther t han d isk a nd t ape
components. Auxiliary d ata indicates the general area of the mismatch:
■Aux data 1374
Indicates a mismatch of PKT-INT circuit p acks
■Aux data 1375
Indicates a mismatch of MEM-BD c ircuit packs
■Aux data 1376
Indi cate s a mi smatc h of Pr oces sor, SYSAM, DU PINT or M SSNET
circuit packs
If handshake is up, use the "list config control" command to comp are
comp onen ts of t he two SPEs; the n ver ify an d co rrec t the d isc rep ancy. I f no
discrepancies are reveale d, escalate the prob lem. If handshake is down,
fix that problem (see
Resolving Handshake Failure
).
System Technician-Demanded T ests: Descripti ons
and Error Codes
Always investigate tests in the order p resented in the table b elow.
The reset spe-standby [1|2|3|4] command executes a restart of the sp ecified
level on the standby SPE. It can be used to atte mpt to clear certain ap parent
software problems. Handshake mus t be up. Any standb y restart causes memory
shadowing to be turne d off, requiring several minutes for refresh to complete.
Order of Investigation Short Test
Sequence Long Test
Sequence D/ND1
1. D = Destructive, ND = Non-d estructive
Standb y SPE Stat us Quer y Test ( #855) X X ND
Standb y SPE Han dshak e Test ( #919) X X ND
Standb y SPE Time -of-Da y Comp aris on Test ( #858) X X ND
Standb y SPE Con figur ation Match up Tes t (#92 0) X ND